BSOD randomly, mostly while playing saints row the third

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #21

    Code:
    fffff800`00b9c4c8  fffff880`013db830 ataport!IdePortTickHandler
    fffff800`00b9c378  fffff880`013dd788 ataport!DeviceUpdateRequestTimeoutCounter+0x4c
    fffff800`00b9c380  fffff880`013db830 ataport!IdePortTickHandler
    fffff800`00b9c388  fffff800`032dbf4a nt!KiGeneralProtectionFault+0x10a
    Scan the system for possible virus infection.


    Code:
    fffff800`00b9c788  fffff880`05a59b55 iusb3xhc+0x59b55
    fffff800`00b9c790  fffffa80`0734eb50
    fffff800`00b9c798  00000000`00000002
    fffff800`00b9c7a0  00000000`00000000
    fffff800`00b9c7a8  00000000`00000002
    fffff800`00b9c7b0  fffff880`05a6cd00 iusb3xhc+0x6cd00
    fffff800`00b9c7b8  00000000`00000000
    fffff800`00b9c7c0  fffff880`05a7bf10 iusb3xhc+0x7bf10
    fffff800`00b9c7c8  fffffa80`06cf20a0
    fffff800`00b9c7d0  fffffa80`0734eb50
    fffff800`00b9c7d8  fffffa80`06cf20a0
    fffff800`00b9c7e0  00000000`00000000
    fffff800`00b9c7e8  fffff880`05a6424b iusb3xhc+0x6424b
    fffff800`00b9c7f0  00000000`00000000
    fffff800`00b9c7f8  fffff880`05a7bf00 iusb3xhc+0x7bf00
    fffff800`00b9c800  fffffa80`0734eb50
    fffff800`00b9c808  00000000`00000000
    fffff800`00b9c810  fffffa80`0734eb50
    fffff800`00b9c818  fffff880`05a54ad2 iusb3xhc+0x54ad2
    fffff800`00b9c820  fffffa80`1064a650
    fffff800`00b9c828  00000000`00000000
    fffff800`00b9c830  fffffa80`0a297000
    fffff800`00b9c838  fffffa80`0a811b30
    fffff800`00b9c840  fffffa80`0aa158a0
    fffff800`00b9c848  fffffa80`06cf20a0
    fffff800`00b9c850  fffffa80`1064a650
    fffff800`00b9c858  fffff880`05a6c880 iusb3xhc+0x6c880
    fffff800`00b9c860  fffffa80`0bf242c0
    fffff800`00b9c868  fffff800`0321a865 hal!HalPutScatterGatherList+0x115
    fffff800`00b9c870  fffffa80`0a297090
    fffff800`00b9c878  00000000`00000000
    fffff800`00b9c880  fffffa80`108b2ec0
    fffff800`00b9c888  fffff880`05a4cb46 iusb3xhc+0x4cb46
    fffff800`00b9c890  fffffa80`0734eb50
    fffff800`00b9c898  fffff880`05a7bf10 iusb3xhc+0x7bf10
    fffff800`00b9c8a0  fffffa80`1064a650
    fffff800`00b9c8a8  00000000`00000000
    fffff800`00b9c8b0  fffff880`05a6cd00 iusb3xhc+0x6cd00
    fffff800`00b9c8b8  00000000`00000000
    fffff800`00b9c8c0  fffffa80`0aad28d0
    fffff800`00b9c8c8  fffff880`05a37eeb iusb3xhc+0x37eeb
    fffff800`00b9c8d0  fffffa80`1064a650
    fffff800`00b9c8d8  fffffa80`0a132000
    fffff800`00b9c8e0  fffffa80`0bf242c0
    fffff800`00b9c8e8  fffffa80`0aad28d0
    fffff800`00b9c8f0  fffffa80`0bf242c0
    fffff800`00b9c8f8  fffff880`05a494d6 iusb3xhc+0x494d6
    fffff800`00b9c900  fffffa80`0aa91580
    fffff800`00b9c908  fffff880`05a6cda0 iusb3xhc+0x6cda0
    fffff800`00b9c910  00000000`00000000
    fffff800`00b9c918  fffffa80`0aad28d0
    fffff800`00b9c920  00000000`00000000
    fffff800`00b9c928  fffff880`05a2da2b iusb3xhc+0x2da2b
    fffff800`00b9c930  fffffa80`0bf242c0
    It is Intel(R) USB 3.0 eXtensible Host Controller Driver. Search for updates in Intel Download Center. For the port, first, uninstall and reinstall the USB ports drivers.


    1. Right click on Computer icon > manage. It will open the computer management window.
    2. Click on "Device Manager" in the left pane, it will list all installed devices up.
    3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
    4. Click on one item to select, then right click and uninstall.
    5. Do the same for all.
    6. Restart the computer.
    7. At restart, windows will auto configure the appropriate drivers.

    And, Disable USB Selective Suspense too.
    USB Selective Suspend - Turn On or Off

    For the devices, first, detach all the USB devices other than the keyboard and mouse.
    Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.For the port, first, uninstall and reinstall the USB ports drivers.

    1. Right click on Computer icon > manage. It will open the computer management window.
    2. Click on "Device Manager" in the left pane, it will list all installed devices up.
    3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
    4. Click on one item to select, then right click and uninstall.
    5. Do the same for all.
    6. Restart the computer.
    7. At restart, windows will auto configure the appropriate drivers.

    And, Disable USB Selective Suspense too.
    USB Selective Suspend - Turn On or Off

    For the devices, first, detach all the USB devices other than the keyboard and mouse.
    Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them. ** Taks special care of your USB Scanner.

    Code:
    fffff800`00b9b298  fffff880`04370af2Unable to load image \SystemRoot\system32\DRIVERS\cfosspeed6.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for cfosspeed6.sys
    *** ERROR: Module load completed but symbols could not be loaded for cfosspeed6.sys
     cfosspeed6+0x12caf2
    It is cFosSpeed - The Internet Accelerator. Either uninstall it, or update it from Frequently asked questions (FAQ) about cFosSpeed - Internet-Accelerator + Ping optimizer - cFos Software.

    Stress test the CPU.
    Hardware - Stress Test With Prime95

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Update the display driver. Latest AMD Catalyst Video Driver for Windows 7
       Information
    WHQL
    Release Date: October 22nd 2012
    Version: 12.10
    In Device Manager: 9.002
    Enter into the games settings, reduce the priority level, texture etc to normal or low.

    Let us know the results.
      My Computer


  2. Posts : 41
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #22

    got another screen turn off while playing sims 3, this time when i tried to restart it it kept beeping and wouldn't restart. it beeped 5 times. What does this mean?
    Edit: i've been googling, and this problems seems to happen to a lot of people. I'm not sure why it happens though. or how to fix it.
    Last edited by bluesaber27; 08 Dec 2012 at 23:41.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #23

    Observe it carefully ... is it happening with the particular game only for sure?
      My Computer


  4. Posts : 41
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #24

    okay, i did some testing and it also happens with saints row the third, and dead island, also for sims 3 it doesn't seem to matter whether i have the graphics settings on high or not it still crashes with not a lot of time difference, if any. Fallout 3 doesn't crash at all, even after continous hours of play, then again fallout 3 graphics aren't much compared to saints row and sims graphics. But at least i don't get bsod anymore.
    Edit: is it too late to say that my pc is custom built by me and has an oc gpu? I didn't oc the gpu myself though, i bought it oced, and also my mobos doesn't support oc, but i think only for the cpu, not the gpu.
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #25

    I guess the GPU is not performing for the particular games upto the mark.

    Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark
      My Computer


  6. Posts : 41
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #26

    Is it alright if i run furmark without ticking the log gpu data checkbox? Because everytime i tick it, it makes furmark go not responding.
    Edit: also if furmark destroys my gpu, does that mean my warranty is void?
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #27

    bluesaber27 said:
    Is it alright if i run furmark without ticking the log gpu data checkbox? Because everytime i tick it, it makes furmark go not responding.
    Edit: also if furmark destroys my gpu, does that mean my warranty is void?
    Well, good point. As it is under warranty, better you first contract the vendor. It is safe, and worth the money you paid to buy the card. :)
      My Computer


  8. Posts : 41
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #28

    i really don't get why this is happening to only some games and not others, such as mass effect 2, i can play that for hours and nothing will happen, but i play modern warfare 2 for like 10 minutes and my whole computer crashes. I'm still trying to contact gigabyte, though it might take a while longer still. Should i just run the stress test anyway?
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #29

    Describe your GPU in detail.

    Make , model, age, and all other relevant information.

    What you are saying, is a very common scenario in some cases, depending on some properties of the GPU.
      My Computer


  10. Posts : 41
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #30

    ok, i'll try to give you as much information as i can.
    My gpu is the amd radeon hd 7850 by gigabyte radeon. It is 2gb GDDR5. It is about 5 months old. Model number GV-R785OC-2GD. It is pci express 3.0, is 256 bit, and supports direct x 11.
      My Computer


 
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