BSOD playing Dota 2, Kernel Power

kyon7 · 06 Nov 2012

Hello, my computer has been BSOD alot and any help would be very much appreciated! The BSOD's always seem to occur when i'm either watching videos on youtube or playing a video game. I think this BSOD occur because of my video card driver compability.

I have reinstall my Windows, but still getting BSOD.

Thank you for your help.

Arc · 06 Nov 2012

Hello kyon7.

You need to install service pack 1, and all the other updates. Otherwise there is always a chance of instability.

Code:

Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17118.x86fre.win7_gdr.120830-0334

The crash is caused by intelppm.sys, Intel Processor driver.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 7F, {d, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
Probably caused by : intelppm.sys ( intelppm+2f88 )

Followup: MachineOwner
---------

Try to update it from Intel Download Center

Also Stress test the CPU.
Hardware - Stress Test With Prime95

Let us know the results.