my laptop gets BSOD during sleep mode 1000009f


  1. Posts : 17
    windows 7 home premium 64 bit
       #1

    my laptop gets BSOD during sleep mode 1000009f


    my toshiba E305 gets BSOD during sleep mode, at the same time usually onblue screen view it says that it is driver power state failure. I am new here and am ok with computers. i have spybot and sercuity essentials


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000009f
    BCP1: 0000000000000004
    BCP2: 0000000000000258
    BCP3: FFFFFA800627BB50
    BCP4: FFFFF80000B9C3D0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\110612-20233-01.dmp
    C:\Users\brendan\AppData\Local\Temp\WER-37225208-0.sysdata.xml

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      My Computer


  2. Posts : 17
    windows 7 home premium 64 bit
    Thread Starter
       #2

    the data


    I uploaded the wrong file, the first time this is the right one sorry
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Hello brenster.

    I have got it from your crash dump:
    Code:
    fffff880`0d032558  fffff880`01055b07Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iaStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
     iaStor+0x29b07
    fffff880`0d032560
    Get rid of intel rapid storage.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "Disc Drives" by clicking on the triangle in front of it.
    5. Select one item under it, right click, uninstall.
    6. Continue the process for all items under "Disc Drives"
    7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.

    Update Atheros NIC driver
    Code:
    Name    [00000011] Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
    Driver    c:\windows\system32\drivers\l1c62x64.sys (1.0.0.36, 75.11 KB (76,912 bytes), 11/8/2010 2:44 PM)
    update the network driver.
    First, download the network card driver from manufactuer's website, ATHEROS drivers for Microsoft Windows (Atheros?????)
    Then reinstall the driver:

    1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
    2. Double click to expand "Network adaptors".
    3. Right click your network card and click Uninstall.
    4. Check "Delete driver software for this device" check box, click OK.
    5. Restart the computer
    6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

    Update LogMeIn Hamachi Virtual network interface driver
    Code:
    Name    [00000021] Hamachi Network Interface
    Driver    c:\windows\system32\drivers\hamachi.sys (7.0.1.1, 33.06 KB (33,856 bytes), 3/18/2009 4:35 PM)
    Get it from https://secure.logmein.com/US/support/hamachi2/.

    ► Free up the startup. (there are 29 programs )

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept the restart.

    Uninstall the following programs:

    • Start Menu\Programs\Advanced SystemCare 5

    Let us know the results.
      My Computer


  4. Posts : 17
    windows 7 home premium 64 bit
    Thread Starter
       #4

    for disc drives all i see is my harddrive seagateST900..
    uninstall that also do i have do multiple resarts or can i just do one
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    One restart only .... after removing it from all those.
      My Computer


  6. Posts : 17
    windows 7 home premium 64 bit
    Thread Starter
       #6

    k i am suppose to remove the seagate hard drive right from device manager

    better safe than sorry
      My Computer


  7. Posts : 17
    windows 7 home premium 64 bit
    Thread Starter
       #7

    i am uninstalling the seagate hard drive i hope nothing bad happens
      My Computer


  8. Posts : 17
    windows 7 home premium 64 bit
    Thread Starter
       #8

    i have done everything

    only thing is that i got an error saying cannot reconect network
    unsure of what to do with that
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    So it is out of connection?

    You installed it? ATHEROS drivers for Microsoft Windows (Atheros?????)
      My Computer


  10. Posts : 17
    windows 7 home premium 64 bit
    Thread Starter
       #10

    yes
    i did everything no BSOD i will mark the thread solved in a few days when i am positive if that is a problem let me know
      My Computer


 

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