Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD 0xA000001 usually on Skype

06 Nov 2012   #1

Windows 7 Home Premium 64bit SP1
BSOD 0xA000001 usually on Skype

Every so often, usually when I'm on Skype, my computer freezes, shows green and purple dots all over my screen for about a second on top of everything, then BSODs. There's no file name at the bottom, but I do see something like 0xA0000001 0x5000000000000000

Just had one this afternoon, not while using Skype or doing anything with video (which I had suspected was causing this). I was browsing the web then it crashed. This afternoon's BSOD dump is attached.

Thank you in advance for any help you can give!

My System SpecsSystem Spec
07 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to SevenForums

All the BSOD-s seem to be related to the older ATI drivers for your video card.

Update to the latest and see if the problem persists:-

Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; ATI and reboot the system.

Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper, reboot the system again.

Get the latest drivers from: Download AMD Catalyst Drivers 12.10 Vista 64 -

For monitoring the heat/celsius of the system, use Speccy or HWinfo:Let us know if that helps
My System SpecsSystem Spec

 BSOD 0xA000001 usually on Skype

Thread Tools

Similar help and support threads
Thread Forum
BSOD While on Skype usually.
I don't remember if it's happened at other times, but the last 3 times have been while I was on Slype in a call, after 3 or more hours into the call. Here is the minidump.
BSOD Help and Support
BSOD while using Skype
I've been on skype the last 3 days and have had several crashes in those days. Most of the time the crashes have been error code 50. I have run MemTest 3 passes and windows memory diagnostic and no problems have been returned. Any help?
BSOD Help and Support
Need your help. BSOD using Skype
Hello, Recently, I am experiencing BSOD with my laptop. Today, it happened thrice.. Here's the error message. I also attached the .dmp for your reference.
BSOD Help and Support
BSOD While Using Skype
When ever i use skype with my USB headset i get a BSOD. On the screen i get a message saying something along the lines of "DRIVER_IRQL_NOT_LESS_OR_EQUAL" it also says something about "USBAUDIO.SYS" I have attached the files from SF Diagnostic Tool. Any help would be much appreciated, this...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:29.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App