BSODs at random moments with multiple error codes


  1. Posts : 3
    Windows 7 Professional x64
       #1

    BSODs at random moments with multiple error codes


    Hi,

    First of all thank you for taking the time to read my thread. The problem I'm having is that I'm experiencing BSODs on my desktop PC at different moments. Sometimes it happens at startup, other times it happens while watching a movie on YouTube or during a Skype call. When looking into the minidumps, I see that many BSODs relate to ntoskrnl.exe, but not all of them.

    I'm running a quite old pc (7 years), but it has always performed well and didn't experience any problems with it since I reinstalled Windows 7 64-bit about a year ago. Only lately it has been giving problems.

    What I tried so far:

    - Run Memtest86, no errors
    - chkdsk on the boot HDD
    - Run sfc /scannow command, no errors found
    - Remove any overclock on my system
    - Replaced many drivers I was suspecting to cause trouble, such as my Graphics card driver (now reverted to an old version I'm sure of it was stable on my PC, have tried the newest one), SATA RAID drivers & network drivers.

    I'm not sure whether it is related, but almost everytime I boot, either Dropbox or Skype crashes.

    Does anyone have a suggestion on the cause or solution?

    Thanks in advance,

    Cyto
    Last edited by Cytotox; 06 Nov 2012 at 18:00. Reason: added attachment
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums

    Please remove anything related to acronis on your computer during the time of troubleshooting. From one of your .dmp shows that it's contributing to these BSOD-s as well. You may have to reinstall latest version once we know the computer is stable.

    Update to the latest drivers for your Creative Audio Driver (WDM) Driver Reference Table
    Code:
    1: kd> lmvm ctaud2k
    start             end                 module name
    fffff880`0405a000 fffff880`040ff700   ctaud2k  T (no symbols)           
        Loaded symbol image file: ctaud2k.sys
        Image path: ctaud2k.sys
        Image name: ctaud2k.sys
        Timestamp:        Wed May 05 18:59:48 2010 (4BE16BC4)
        CheckSum:         000B61CB
        ImageSize:        000A5700
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Check if you are able to update drivers for your video card as well:
    Code:
    BugCheck D1, {fffff8100320b6f4, 6, 8, fffff8100320b6f4}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiUpdateContextRunningTimeAtISR+45 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`0f43b000 fffff880`100b2000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Oct 15 12:07:55 2011 (4E99233B)
        CheckSum:         00C61687
        ImageSize:        00C77000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; NVIDIA. REBOOT. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper REBOOT
    Download and install the following drivers from filehippo:

    For monitoring the heat/celsius of the system, use Speccy or HWinfo:

    Look for an update on the BIOS version:
    Code:
    BIOS-versie/datum	Phoenix Technologies, LTD 6.00 PG, 2-11-2007
    Run these tools and delete anything they find:

    ESET online scanner:

    Upload a screenshot of your hard disk using crystal disk info:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Hard drive test both short and long with:

    Let us know the results of the above
      My Computer


  3. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #3

    Hi Koolkat, thanks for your reply.

    I'm in the process of following your instructions. A newer BIOS is not available to me, and all drivers you suggested I had installed them first, but reverted to older drivers when problems started to occur. Same goes for Acronis, which I installed to backup some data since the BSODs started happening.

    I ran checkdisk, and both rootkit and virus scanner. Monitoring temps I did already, which seem to be OK too even under heavy load. I'll will complete your suggestions and install most recent drivers.

    Today I also installed a new SSD I ordered a while ago (by migrating my current windows installation to the new SSD), and after that I didn't experience any BSODs anymore. It's too early for conclusions but it might have solved my problems.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Thanks for the update.

    We'll be here if you need more help.
      My Computer


 

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