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Windows 7: Blue Screen while watching video: Driver_IRQL Dump Zip enclosed

06 Nov 2012   #1

Win 7
Blue Screen while watching video: Driver_IRQL Dump Zip enclosed

I had a BSOD tonight and it was while watching a video but seems to be a driver issue...? Maybe....

I haven't changed anything recently that I can recall. Here's the dump files. You guys really helped me out last time I had a problem. I really appreciate it.

My System SpecsSystem Spec
06 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit


Problematic Software:
Start Menu\Programs\Comodo	Public:Start Menu\Programs\Comodo	Public
Start Menu\Programs\Comodo\COMODO Firewall	Public:Start Menu\Programs\Comodo\COMODO Firewall	Public
Start Menu\Programs\DAEMON Tools Pro	Public:Start Menu\Programs\DAEMON Tools Pro	Public
Your .dmp comes with Bugcheck D1 and its usual cause is "Device Driver" and the crash seems to be a network related one I suspect Comodo is causing it, please uninstall Comodo and turn on default windows firewall.Reboot the system to make sure of the changes.

Daemon Tools:
Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

OR, Prefer 7zip out of all:
Download and install 7-Zip, it is free +it can extract any iso file. So you can use it the way you want to. At a max you'll miss some chapter chooser screen of a DVD title.

BTW, MBAM and MSE are a great combination recommended by members on our forum:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Free up the start-up, nothing except the antivirus is usually needed.Run Disk Check on your hard disk for file system errors and bad sectors on it:Update your video card drivers to their latest:
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; ATI. REBOOT

Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper REBOOT

Download and install the drivers from the link below from filehippo:Update these drivers from here: Driver Reference Table
3: kd> lmvm NETw5s64
start             end                 module name
fffff880`0822f000 fffff880`0898f000   NETw5s64 T (no symbols)           
    Loaded symbol image file: NETw5s64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys
    Image name: NETw5s64.sys
    Timestamp:        Thu Mar 18 11:21:53 2010 (4BA1B871)
    CheckSum:         00763035
    ImageSize:        00760000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Let us know the results for further suggestions
My System SpecsSystem Spec
07 Nov 2012   #3

Win 7

Thanks so much man. I was having BSODs a few months ago and I started a thread here and I was advised to uninstall Comodo and Avast. I did and they stopped. But I had that one again tonight so I figured I'd start with the Comodo uninstaller. If that fails I will continue down your post and keep trying those options. Thanks so much for the reply. You guys are awesome here. True tech professionals and you make the net a better place!
My System SpecsSystem Spec

07 Nov 2012   #4

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Thank you, we'll be here for an update :)
My System SpecsSystem Spec

 Blue Screen while watching video: Driver_IRQL Dump Zip enclosed

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