Computer started having trouble booting up, getting BSoD

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  1. Posts : 7
    Windows 7 Ultimate 64-bit
       #1

    Computer started having trouble booting up, getting BSoD


    My computer is one I built myself. I've had it for a little over a 2 years now I think, and I've had no problems with it in almost that long. I had a BSoD about a week ago, for the first time in ages. It came very shortly after installing Diskeeper 2012, so I uninstalled that problem. I then reinstalled Diskeeper 2011, which I have been running for years.

    The last few days, my computer has really started having trouble booting up. Sometimes it gets stuck on the very first screen that shows a picture/logo for my motherboard. Sometimes it gets hung during the boot sequence when it's still going through the DOS stuff. And sometimes it gets stuck when Windows is trying to load. But then when it does manage to boot successfully, every thing seems to work fine.

    So I just left my computer on until I can figure something out. I pulled it out of sleep mode this morning (or maybe it was yesterday), and it said it had recovered from a serious error/BSoD. So I've attached the log files. Any help would be appreciated. Thanks.

    EDIT: Here's the Windows error info:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF800032F1F22
    BCP3: 0000000000000000
    BCP4: FFFFFFFFFFFFFFFF
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Last edited by Iscarius; 07 Nov 2012 at 23:04. Reason: More info
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here

    Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here

    Update:
    Looks like Avast! is contributing in the BSOD-s. Uninstall it using avast! Uninstall Utility | Download aswClear for avast! Removal, reboot. Download and install microsoft security essentials at least to test.
    Recommended antivirus program for Windows 7 based on stability compared to others:-


    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted

    Run a full scan with both (separately) once downloaded, installed and updated

    Await the nfo file
      My Computer


  3. Posts : 7
    Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    Here's the nfo file, prior to uninstalling Avast. Going to do that now. Just had another BSoD a moment ago, btw.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Thanks.

    Spybot S&D is often slows down & corrupts the system. Please uninstall it:

    Daemon Tools
    Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

    As an alternative, many people recommend the use of Total Mounter or Magic ISO

    OR, Prefer 7zip out of all:
    Download and install 7-Zip, it is free +it can extract any iso file. So you can use it the way you want to. At a max you'll miss some chapter chooser screen of a DVD title.

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Free up the start-up, nothing except the antivirus is usually needed.

    Let us know if there are more BSOD-s
      My Computer


  5. Posts : 7
    Windows 7 Ultimate 64-bit
    Thread Starter
       #5

    Okay, I just uninstalled Avast. But hold on guys, how could my antivirus programs be responsible for my computer having problems booting up? They're obviously not running before Windows is.
      My Computer


  6. Posts : 7
    Windows 7 Ultimate 64-bit
    Thread Starter
       #6

    Also, I've had Avast, Spybot, and Daemon Tools on my computer for YEARS.
      My Computer


  7. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #7

    Iscarius: Members trouble shoot issues by eliminating software known to cause issues. Each members experience with software differs, so their recommendations differ.

    Most of the software recommended for removal are free-ware, so I find it difficult to understand why so many people are reluctant to move it out of the way as a possible cause.

    Anyway.... avast can be configured to run first, before windows completes and it runs a raw disk check.

    Please follow the advice of the member trying to help you fix the issue on your machine. No harm will be done by uninstalling suspect free software and running diagnostics

    Thanks
      My Computer


  8. Posts : 7
    Windows 7 Ultimate 64-bit
    Thread Starter
       #8

    I already removed Avast and Spybot, set DaemonTools to not boot on startup. I also ran chkdisk and an anti-virus scan with MSE. I've had two more BSoD since.


    Additional information about the problem:
    BCCode: a
    BCP1: 0000000000000048
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF8000337B38F


    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF8000326FF39
    BCP3: 0000000000000000
    BCP4: FFFFFFFFFFFFFFFF
      My Computer


  9. Posts : 7
    Windows 7 Ultimate 64-bit
    Thread Starter
       #9

    One of the blue screens said IRQL_NOT_LESS_OR_EQUAL, another said PAGE_FAULT_IN_NON_PAGED_AREA.
      My Computer


  10. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #10

    Iscarius: Koolkat asked you to uninstall Daemontools and even provided additional information.

    You ignored the advice and simply set DeamonTools to not boot on startup. Why? Do you not want to solve the issue?

    Koolkat is very good at analyzing and resolving issues of this nature - take the advice given to you and you will have greater success. The choice is your of course.
    Iscarius said:
    I already removed Avast and Spybot, set DaemonTools to not boot on startup. I also ran chkdisk and an anti-virus scan with MSE. I've had two more BSoD since.


    Additional information about the problem:
    BCCode: a
    BCP1: 0000000000000048
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF8000337B38F


    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF8000326FF39
    BCP3: 0000000000000000
    BCP4: FFFFFFFFFFFFFFFF
      My Computer


 
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