BSOD by ntosknl.exe I think??


  1. Posts : 14
    Windows 7 Professional 64bit
       #1

    BSOD by ntosknl.exe I think??


    I need some help working on this. Everything is in the ZIP.


    Thanks.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Hi and welcome to SevenForums.

    ntoskrnl.exe is not the true cause of a crash.

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Taking a quick look at your .dmps I found some interesting stuff:

    ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.
    DISK_HARDWARE_ERROR: There was error with disk hardware
    You're having loads of 7A and F4 bugchecks, these usually point toward hard driver/storage issues.
    In case you have a SSD, you should get the latest firmware for it.

    Upload a screenshot of your hard disk using crystal disk info:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Test your hard drive: Hard Drive Diagnostic Procedure
    Test with the DOS version of Seatools as well:

    Suggest you testing each stick of ram in different slots with memtest86+

    Hope that helps.
      My Computer


 

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