BSOD, Freezing(three times) during live streaming games.

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  1. Posts : 14
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #11

    Ran tests before(passed, not sure how long I'm suppose to run furmark and memtest for how many passes.), did what you said with the graphics driver. Started to live stream myself playing a game and 5 minutes in I BSOD'd.
      My Computer


  2. Posts : 14
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    Britton30 said:
    Try these steps to install only the graphics driver.

    1.Download the preferred driver and save it to the desktop.
    2.Double click the installer and you will see a screen where it will be extracted to, change that to your desktop.
    3.Open Device Manager through Control Panel.
    4.Expand Display adapters and right click the name for yours and choose Update Driver\Browse my Computer. Select the driver folder you just saved on the desktop. Click Next.
    5. Your system should say "Windows has successfully updated your driver software".

    If you get a window saying you already have the most current driver, go back to step 4 and choose Uninstall Driver software instead. Then restart from step 3.
    Attachment 228491 Attachment 228492

    Some hardware tests to run.

    Graphics card:
    https://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html#post866972


    Hard drive(s):
    Pick one for your HDD brand or use Seatools.
    7 Free Hard Drive Testing Software Tools


    RAM (memory):
    This will require memtest on a bootable CD or USB stick.
    RAM - Test with Memtest86+
    did what you said with the driver, (how long are you suppose to run the memtest and furmark test for?) still crashed after installing the driver.

    EDIT: I ran a prime95 test for 10 minutes and failed a few of the workers.(Also BSOD'd while the test was running), is there any way to see the hardware issue I have? I'll attach the results.
    Last edited by xbrownish3; 12 Nov 2012 at 10:16.
      My Computer


  3. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #13

    From the memtest tutorial.
    3. Let it run until at least 7 passes are completed, or errors are found (whichever comes first). The longer you run it, the better.
    Seven passes will take several hours, depending on your amount of RAM. It is advised to leave it running overnight.
    Watch the Furmark screen for any artifacts and GPU overheating. You board may be bad, but no way to test without a replacement. If you are overclocking, set everything to defaults for now.

    Attach your latest BSOD dump so Kool Kat can read it.
      My Computer


  4. Posts : 14
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    Heres the two most recent.. Motherboard i new, as is CPU and ram.. hoping that isn't the issue.
    I see no need for overclocking, and furmark test went fine... It would make sense that it is something I recently added (CPU or Mobo, or not having enough power? (PSU?) wouldn't that make my pc shut down not bsod though? ahh just throwing ideas out.


    Again I can play games just fine, it's when I start live streaming myself playing these games..
      My Computer


  5. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #15

    You might try to contact MSI on the board, their support is very poor as is their boards.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #16

    124, here goes a hardware bugcheck.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa80082dd028, b0800000, 40151}
    
    Probably caused by : AuthenticAMD
    
    Followup: MachineOwner
    ---------
    
    4: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80082dd028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b0800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000040151, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  ffmpeg.exe
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff880`009bbb88 fffff800`03030a3b : 00000000`00000124 00000000`00000000 fffffa80`082dd028 00000000`b0800000 : nt!KeBugCheckEx
    fffff880`009bbb90 fffff800`031f3b13 : 00000000`00000001 fffffa80`07b628f0 00000000`00000000 fffffa80`07b62940 : hal!HalBugCheckSystem+0x1e3
    fffff880`009bbbd0 fffff800`03030700 : 00000000`00000728 fffffa80`07b628f0 fffff880`009bbf30 00000000`00001e00 : nt!WheaReportHwError+0x263
    fffff880`009bbc30 fffff800`03030052 : fffffa80`07b628f0 fffff880`009bbf30 fffffa80`07b628f0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`009bbd80 fffff800`03023e8f : fffff900`c5a3bc00 00000000`00000001 fffff880`009bbfb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`009bbdc0 fffff800`030e48ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
    fffff880`009bbdf0 fffff800`030e4713 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`009bbf30 fffff960`001858b2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`023ef6b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!memcpy+0x272
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: AuthenticAMD
    
    IMAGE_NAME:  AuthenticAMD
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    
    Followup: MachineOwner
    ---------
    
    4: kd> !sysinfo
    !sysinfo [ cpuinfo | cpumicrocode | cpuspeed | gbl | machineid | registers | smbios ] [-csv | -noheaders]
    4: kd> !sysinfo cpuspeed
    sysinfo: unknown error 80004005
    4: kd> !errrec fffffa80082dd028
    ===============================================================================
    Common Platform Error Record @ fffffa80082dd028
    -------------------------------------------------------------------------------
    Record Id     : 01cdc0360af60a28
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 11/12/2012 4:02:02 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80082dd0a8
    Section       @ fffffa80082dd180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Instruction Execute
    Flags         : 0x00
    Level         : 1
    CPU Version   : 0x0000000000600f20
    Processor ID  : 0x0000000000000004
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80082dd0f0
    Section       @ fffffa80082dd240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000004
    CPU Id        : 20 0f 60 00 00 08 08 04 - 0b 32 98 3e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa80082dd240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80082dd138
    Section       @ fffffa80082dd2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : ICACHEL1_IRD_ERR (Proc 4 Bank 1)
      Status      : 0xb080000000040151
    Check if this thread is of any help: Stop 0x124 - what it means and what to try
      My Computer


  7. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #17

    What is the exact model number and make of your GPU. The Corsair PSU should be enough but we'll see if there is a minimum PSU listed.
    Are you checking CPU temp as well?
    Core Temp
      My Computer


  8. Posts : 14
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #18

    Britton30 said:
    What is the exact model number and make of your GPU. The Corsair PSU should be enough but we'll see if there is a minimum PSU listed.
    Are you checking CPU temp as well?
    Core Temp
    It is an AMD Radeon HD 6800 Series, I'm not quite sure what you're asking is that isn't it.

    Also the GPU isn't that old either but it worked fine with my other mobo and processor.(Stream was alittle laggy but thats because I had a near 7 year old CPU)
    My CPU temps didn't exceed 35C while running the prime95 test.
      My Computer


  9. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #19

    there are several 6800 series, 6850, 6860, 6870, etc made by many different companies, ASUS, MSI, gigabyte and so on.
      My Computer


  10. Posts : 14
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #20

    Britton30 said:
    there are several 6800 series, 6850, 6860, 6870, etc made by many different companies, ASUS, MSI, gigabyte and so on.
    http://puu.sh/1pqFl
    Is this what you need?
    XFX
    HD-685X-ZDFC
    Last edited by xbrownish3; 12 Nov 2012 at 12:45.
      My Computer


 
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