BSOD After Waking Up Computer


  1. Goodwin123
    Posts : 3
    Windows 7 Home Premium x64
       New #1

    BSOD After Waking Up Computer


    Howdy

    This afternoon I got my first BSOD after trying to wake my computer up from sleep mode. I came back to my PC and tapped the spacebar to wake it up, and was met with a BSOD.
    It gave me this message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: f4
    BCP1: 0000000000000003
    BCP2: FFFFFA800B78A950
    BCP3: FFFFFA800B78AC30
    BCP4: FFFFF80003181D50
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\111012-20342-01.dmp
    C:\Users\Max\AppData\Local\Temp\WER-52556-0.sysdata.xml

    Note: This is the first BSOD I've experienced on this machine, and the first one I've troubleshooted (troubleshot?). Also note it has not occurred again in the first hour after it occurred. Any help would be much appreciated, and thank you very much!


    System Specs:
    CPU - Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
    Motherboard - ASUSTeK Computer INC. SABERTOOTH X58
    BIOS - BIOS Date: 12/21/10 22:14:25 Ver: 08.00.15
    RAM - 12.00 GB
    HDD - WDC WD1002FAEX-00Z3A0 ATA Device
    Sound Card - (1) NVIDIA High Definition Audio (2) NVIDIA High Definition Audio (3) NVIDIA High Definition Audio (4) NVIDIA High Definition Audio (5) High Definition Audio Device (6) USB Audio Device
    Graphics Card - NVIDIA GeForce GTX 570
    OS - Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free


    Attached is my .ZIP file with Diagnostic Tool SF Data folder thing
      My Computer
    Quote Quote

  3. Goodwin123
    Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       New #2

    Another BSOD


    I left my computer alone after I made my previous post ^. 2 and 1/2 hours later I came back and my computer had put itself asleep once again. I woke it up, and it BSODed. Error message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: f4
    BCP1: 0000000000000003
    BCP2: FFFFFA800B856B30
    BCP3: FFFFFA800B856E10
    BCP4: FFFFF800031DDD50
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\111012-16426-01.dmp
    C:\Users\Max\AppData\Local\Temp\WER-1646824-0.sysdata.xml
      My Computer
    Quote Quote

  4. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #3

    Welcome to SevenForums.

    Please uninstall Avast! antivirus during troubleshooting. It's known to contribute in BSOD-s avast! Uninstall Utility | Download aswClear for avast! Removal. Use Microsoft Security Essentials - Microsoft Windows

    Run these tools and delete anything they may find:

    ESET online scanner:

    Error code F4 is usually a storage/hard driver related crash.

    Upload a screenshot of your hard disk using crystal disk info:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Hard drive test both short and long with:

    Test the hard drive with the DOS version of seatools at last.

    You may also go through these:
    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    Let us know the results.
      My Computer
    Quote Quote

  6. Goodwin123
    Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       New #4

    Many thanks. Let me run through those steps when I get the time. I've run the Rootdisk utility and uninstalled Avast! so far, and attached is a screenshot of the crystaldisk info.
      My Computer
    Quote Quote

  7. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #5

    Looks good.

    You may start with running the WD Data Lifeguard Diagnostic for Windows: WD Support / Downloads / SATA & SAS / WD VelociRaptor
      My Computer
    Quote Quote

  8. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #6

    Were the BSOD problems resolved?
      My Computer
    Quote Quote

 

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