bsod SYSTEM_THREAD_EXCEPTION_NOT_HANDLED HELP!


  1. Posts : 9
    Windows7 home premium 64bit
       #1

    bsod SYSTEM_THREAD_EXCEPTION_NOT_HANDLED HELP!


    So after a very long time of no longer receiving any BSODs, I purchased a new graphics card (gtx680). The computer was running just fine until today when I got the bsod SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    bug check code 0x1000007e
    parameter 1 ffffffff`c0000005
    parameter 2 fffff880`0f983ca3
    parameter 3 fffff880`04045358
    parameter 4 fffff880`04044bb0


    My specs are i5 2400@ 3.1ghz, Msiz77agd65 motherboard, Corsair 850W PSU, 8GB vengeance ram.

    Please advise me of what I should do. I have no idea of how to handle this issue and i feel like a sitting duck at the moment. I looked this error up and here is what i found
    "Stop 0x0000007E SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" error when the GPU is under heavy load conditions in Windows 7 or Windows Server 2008 R2

    It basically said that the gpu was operating under heavy conditions but i dont know what that means. Does it mean that my PSU is not sufficient to support the gpu??? please help me!!
      My Computer

  2.    #2

    https://www.sevenforums.com/crashes-d...tructions.html

    I haven't had a chance to read your dumps yet (please upload using the above tutorial), but from what you have said so far:

    STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    Could you please run:



    Post back your results, with all the necessary files needed (see first link).
    Last edited by x BlueRobot; 11 Nov 2012 at 17:09.
      My Computer


  3. Posts : 9
    Windows7 home premium 64bit
    Thread Starter
       #3

    Nvlddmkm.sys BSOD while gaming.


    Today I decided to run two games at the same time to see how my system would handle it (planetside 2 and World of Warcraft) and after a few minutes, I saw some weird graphics on world of warcraft and then the system froze, showed a black screen for a while, then I was greeted with the nvlddmkm.sys blue screen of death with this info
    DRIVER_VERIFIER_DETECTED_VIOLATION
    bug check code: 0x000000c4
    parameter 1 00000000`00000091
    parameter 2 00000000`00000002
    parameter 3 fffff800`0365bcc0
    parameter 4 00000000`00000000
    caused by driver nvlddmkm.sys
    caused by address nvlddmkm.sys+5332c0
    crash address ntoskrnl.exe+7efc0
    This is not my first BSOD caused by this driver. I also had a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED caused by the same driver a while ago and I really don't know why this is happening and I really don't know what to do at this point.

    Please reply with some helpful tips on how to handle this problem because this is very worrying and stressful. Here are my system specs.

    MSI gtx680 2gb SC
    i5 2400 @ 3.4ghz with enhanced turbo turned on
    MSI z77a GD65 motherboard
    8gb of Corsair Vengeance memory
    850w Corsair PSU

    My processor never exceeds 60c and my gpu never exceeds 60c either.
    I also started getting clicking sounds coming out of the PSU and I don't know what could be the problem with it. Here are the PSU readings according to PC health status in the Bios
    3.3V I got 3.325
    5V I got 5.003
    12V I got 11.968 sometimes saw it drop for about a millisecond to 11.8xx

    I posted a zipped file of all the needed info using the SF_diagnostic tool
    please be aware that I am not very good with computers so try to explain what is going as best as you can. Thank you.
    Last edited by sherifsaid123; 13 Jan 2013 at 22:31.
      My Computer

  4.    #4

    Code:
    BugCheck C4, {91, 2, fffff8000365bcc0, 0}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1b7221 )
    Code:
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`084b1000 fffff880`08f4f000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Dec 29 06:47:52 2012 (50DE9218)
        CheckSum:         00A7F96C
        ImageSize:        00A9E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your graphics driver seems to be causing some problems, please update to the latest driver, by following these steps:
    1. Download Driver
    2. Start Type: Device Manager
    3. Expand Display Adapters
    4. Right-Click Driver Name, Uninstall
    5. Reboot
    6. Run Driver Sweeper
    7. Reboot
    8. Install Downloaded Driver

    Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.

    Driver Sweeper:

    The latest driver released is dated as the 5th January 2013:

    Remove:

    Code:
    Start Menu\Programs\DAEMON Tools Lite
    Daemon Tools uses a driver called sptd.sys, which is known to cause BSODs with Windows 7. It is recommend you remove this program, and use Windows own in-built features or MagicISO.
      My Computer


 

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