Random BSOD error 0x0000003b and 0x00000024

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  1. Posts : 12
    Windows 7 Ultimate x64 sp1
       #1

    Random BSOD error 0x0000003b and 0x00000024


    Greetings,
    I am new to the forum. Recently i have installed windows 7 ultimate sp1 and since then have been experiencing random BSOD ( cant give u a precise number but more than 10+ in 6 days time ). I would have uploaded the dmp files from every bsod i enountered so far but i only recently set windows to save dmp files. The error for every Bsod so far has been the same 0x0000003b except for the last one which is 0x00000024. The bsod seems to occur randomly while i am on my desktop ( never while i am in games) and sometimes durring start up. I tried to solve the problem my self but i dont know much about windows 7. I hope someone will be able to help me since i am very close to go back to xp :)
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums :)

    Before installing Windows 7 did you run the upgrade adviser?

    Code:
    Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
    fffff880`084139d8  fffff880`040f6c78Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for avgidsdrivera.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
     avgidsdrivera+0xdc78
    AVG antivirus is contributing in these BSOD-s and is often a cause of BSOD-s itself. Suggest you to uninstall it and use Microsoft Security Essentials at least to test.

    Code:
    Start Menu\Programs\Spybot - Search & Destroy	Public:Start Menu\Programs\Spybot - Search & Destroy	Public
    Spybot S&D is not the best protection software. It can slow down & corrupt the system.

    You may keep the free version of Malware bytes which is a great combination with MSE.

    Look for an update on the BIOS version.
    Code:
    BIOS Version/Date	Award Software International, Inc. F10, 31.8.2009
    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
    Run Disk Check on your hard disk for file system errors and bad sectors on it:
    Let us know how it went. Good luck :)
      My Computer


  3. Posts : 12
    Windows 7 Ultimate x64 sp1
    Thread Starter
       #3

    Hello
    Thank you for your reply. Unistalled avg and spybot but got another BSOD after i restarting my pc. As For the bios i got the latest driver but it isnt compatible with my x64 windows 7. Tried chkdsk and sfc/scannow comands but everything was finen, i even inserted my win7 disk and tried repair but it found no errors. The dmp file from my last bsod is attached. Got more ideas?

      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4
      My Computer


  5. Posts : 12
    Windows 7 Ultimate x64 sp1
    Thread Starter
       #5

    Hello
    Sorry for my late response. MSE took 80 minutes to complete its first scan. Anyway here is the screenshot u asked for (i hope this is what u asked for :) ). Let me know if u need something else.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Thanks.

    Please test your hard drive with WD Data Lifeguard Diagnostic for Windows.
      My Computer


  7. Posts : 12
    Windows 7 Ultimate x64 sp1
    Thread Starter
       #7

    Hello
    Sorry for my late post again. Done as u asked but again everything seems to be ok. Screenshot attached. Solving problems on Xp was alot easier :) . Do u have any more advices for me?
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Okay

    Can you stay in safe mode for a while and tell me how the computer performs there?

    Longer would be better to see if there are any BSOD-s in safe mode.
      My Computer


  9. Posts : 12
    Windows 7 Ultimate x64 sp1
    Thread Starter
       #9

    Wow that was fast. Staying in safe mode for longer periods is no problem but... i dont know if that will really help. I mean my bsod's occur randomly and sometimes i can use my pc bsod free for 1 day ( the longest was 2 days without any bsod ). The thing is even if i stay in safe mode for hours and hours and nothing happens, that doesnt mean everything is ok in safe mode. It only means that i havent "triggered" the bsod yet. Sorry if this sounds stupid :) . If u still think this is a good idea then just tell me for how long u want me to stay is safe mode.
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    Alright. I think safe mode is not needed as you tried it already :)

    Did you install microsoft security essentials and malwarebytes? Full scans made?

    For monitoring the heat/celsius of the system, use Speccy or HWinfo:
      My Computer


 
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