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Windows 7: Random BSOD, error: 0x00000019 and 0x00000050

12 Nov 2012   #1
shinyjanjan

Windows 7 Home Premium x64
 
 
Random BSOD, error: 0x00000019 and 0x00000050

Hi, Good day!

I am having problem with my laptop, it gets BSOD randomly with error code 0x00000019 and 0x00000050. Any guidance would be appreciated. Thank you!

System Specs:
AMD Athlon II 360 2.4GHZ
4GB RAM
Windows 7 Home Premium x64


My System SpecsSystem Spec
.
12 Nov 2012   #2
Lavixgne

windows 7 ultimate x32
 
 

0x00000019
>>>>>>>>>>> here

0x00000050
>>>>>>>>>> here
My System SpecsSystem Spec
12 Nov 2012   #3
x BlueRobot

 

Code:
PAGE_FAULT_IN_NONPAGED_AREA (50)

Could not read faulting driver name
Probably caused by : win32k.sys ( win32k+22374 )
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

Code:
BAD_POOL_HEADER (19)

Probably caused by : win32k.sys ( win32k+19415 )
STOP 0x00000019: BAD_POOL_HEADER

Please run:
My System SpecsSystem Spec
.

14 Nov 2012   #4
shinyjanjan

Windows 7 Home Premium x64
 
 
Driver verifier result

Hi x BlueRobot

I ran ScanDisk and MEMTEST and found no bad sector and RAM error. I tried using driver verifier as you suggested and i got BSOD in Windows Loading boot scene. Please see the attach file. Looking forward to your reply, thanks!
My System SpecsSystem Spec
14 Nov 2012   #5
x BlueRobot

 

Code:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

BugCheck D1, {fffff8a000a0c283, 2, 0, fffff880020a752b}

Probably caused by : WinFLAdrv.sys ( WinFLAdrv+252b )
Code:
Loaded symbol image file: WinFLAdrv.sys
    Image path: \SystemRoot\SysWOW64\WinFLAdrv.sys
    Image name: WinFLAdrv.sys
    Timestamp:        Mon Nov 14 13:41:13 2011 (4EC11A79)
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Code:
Usual causes:  Device driver
WinFLAdrv.sys - Driver Reference Table

The 'Program Files (x86)' and 'SysWOW64' folders explained

Did you have a RAM error? What 32-bit applications have you installed?

Please upload a .NFO file:

Start > Type: msinfo32 > File, Save
My System SpecsSystem Spec
15 Nov 2012   #6
shinyjanjan

Windows 7 Home Premium x64
 
 

Hi Bluerobot,

I'm using Folder Lock 7 which is from NewSoftwares.net but i'm using it for a year.

I didn't get RAM error from MEMTEST, i almost have 144 folder on C:\Program Files(x86)

I ran /sfc scannow three times and the result was still unable to fix the corrupt system files.

I attached the .NFO file.
My System SpecsSystem Spec
16 Nov 2012   #7
x BlueRobot

 

Quote   Quote: Originally Posted by shinyjanjan View Post
Hi Bluerobot,

I'm using Folder Lock 7 which is from NewSoftwares.net but i'm using it for a year.

I didn't get RAM error from MEMTEST, i almost have 144 folder on C:\Program Files(x86)

I ran /sfc scannow three times and the result was still unable to fix the corrupt system files.

I attached the .NFO file.
So the scan found corrupted system files? Then you may need to try a:

Thanks for the .NFO file :)

EDIT: I'm unable to open your System Information file, as it is reporting to be corrupted or incompatible.
My System SpecsSystem Spec
16 Nov 2012   #8
shinyjanjan

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Quote   Quote: Originally Posted by shinyjanjan View Post
Hi Bluerobot,

I'm using Folder Lock 7 which is from NewSoftwares.net but i'm using it for a year.

I didn't get RAM error from MEMTEST, i almost have 144 folder on C:\Program Files(x86)

I ran /sfc scannow three times and the result was still unable to fix the corrupt system files.

I attached the .NFO file.
So the scan found corrupted system files? Then you may need to try a:

Thanks for the .NFO file :)

EDIT: I'm unable to open your System Information file, as it is reporting to be corrupted or incompatible.
I'll try this first Extract Files from Windows 7 Installation DVD to replace the system files

I re-uploaded the system information file.
My System SpecsSystem Spec
17 Nov 2012   #9
x BlueRobot

 

Still same error message (see attachment), extract the files from a Windows Installation DVD and post back your results.
My System SpecsSystem Spec
Reply

 Random BSOD, error: 0x00000019 and 0x00000050




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