BSOD hal.dll, ntoskrnl.exe pci.sys

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  1.    #61

    Code:
    BugCheck D1, {100000000, 2, 0, fffff8800187171a}
    
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
    Probably caused by : nwifi.sys ( nwifi!ExtSTAReceivePacket+189 )
    Code:
    Usual causes:  Device driver
    Update DW1525 (802.11n) WLAN PCIe Card:

    Code:
    c:\windows\system32\drivers\athrx.sys (8.0.0.239, 1.47 MB (1,542,656 bytes), 2/9/2011 6:33 PM)
    The driver athrx.sys seems to be causing some issues, and is rather outdated and old, it would be best to update the driver if possible.

    I can't seem to find any drivers related to your network card on the Atheros website:

    Code:
    BugCheck 124, {4, fffffa8007b01038, 0, 0}
    
    Probably caused by : GenuineIntel
    The 0x124 crash indicates that there may be a problem with one of your PCIe slots, which your network card also seems to be using:

    Code:
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS
      My Computer


  2. Posts : 88
    Windows 7 Home Premium, 64bit Service Pack 1
    Thread Starter
       #62

    Thank you. How do I figure out which Network card I have? I ask so i know what driver to look for.

    So, I have something that looks like a problem with the Network card and, coincidently, there may also be a problem with a PCIe slot that the Network card happens to be using?

    So, do I open the tower up and remove / reset the card? I am not sure what to do at this point.
      My Computer


  3. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #63

    Start control panel Device Manager click on network adapter to expand & see what brand it is
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #64

    Code:
    fffff880`035ae728  fffff880`04604f47Unable to load image mfenlfk.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for mfenlfk.sys
    *** ERROR: Module load completed but symbols could not be loaded for mfenlfk.sys
     mfenlfk+0x4f47
    Dwscription here: Driver Reference Table - mfenlfk.sys

    McAfee blocks networks every off and on. Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials only as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner. What you have there, two different real time protection programs installed, is not anything good, and it will not make you secure at all.

    Download and install those, and then run full system scans with both of them, one by one.

    Your network card is
    DW1525 (802.11n) WLAN PCIe Card [/code] Which uses an Atheros chipset, and the driver is extremely old.
    Code:
    lmvm athrx
    start             end                 module name
    fffff880`04c36000 fffff880`04db3000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: athrx.sys
        Image name: athrx.sys
        Timestamp:        Sat Oct 24 07:19:44 2009 (4AE25D38)
        CheckSum:         0017F4D3
        ImageSize:        0017D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    And that is failing, too.
    Code:
    fffff880`035ae498  fffff880`04cafa5dUnable to load image athrx.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
     athrx+0x79a5d
    Go to Dell's site and use service tag to download the appropriate driver. Product Selection | Dell United States . If you need more help in specific this part, let us know.

    From your another dump, which indicates a stop 0x124, WHEA_UNCORRECTABLE_ERROR, it shows ....
    Code:
    ===============================================================================
    Section 0     : PCI Express
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8007b010b8
    Section       @ fffffa8007b01148
    Offset        : 272
    Length        : 208
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Port Type     : Root Port
    Version       : 1.1
    Command/Status: 0x0010/0x0000
    Device Id     :
      VenId:DevId : 8086:3405
      Class code  : 030000
      Function No : 0x00
      Device No   : 0x00
      Segment     : 0x0000
      Primary Bus : 0x00
      Second. Bus : 0x00
      Slot        : 0x0000
    Dev. Serial # : 0000000000000000
    Express Capability Information @ fffffa8007b0117c
      Device Caps : 00008020 Role-Based Error Reporting: 1
      Device Ctl  : 0000 ur fe nf ce
      Dev Status  : 0000 ur fe nf ce
       Root Ctl   : 0000 fs nfs cs
    
    AER Information @ fffffa8007b011b8
      Uncorrectable Error Status    : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
      Uncorrectable Error Mask      : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
      Uncorrectable Error Severity  : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und
      Correctable Error Status      : 00000000 adv rtto rnro dllp tlp re
      Correctable Error Mask        : 00000000 adv rtto rnro dllp tlp re
      Caps & Control                : 00000000 ecrcchken ecrcchkcap ecrcgenen ecrcgencap fep
      Header Log                    : 00000000 00000000 00000000 00000000
      Root Error Command            : 00000000 fen nfen cen
      Root Error Status             : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
      Correctable Error Source ID   : 00,00,00
      Correctable Error Source ID   : 00,00,00
    UC status bit means Unexpected Completion, and CTO means Completion Timeout. {Thanks to Vir Gnarus for this lesson} In that situation, It will be the best IMO to change the PCIe network card.

    Finally, there are lots of bloatware installed in your system.
    Code:
    Start Menu\Programs\Dell 
    Start Menu\Programs\Dell\Dell Software & Utilities 
    Start Menu\Programs\Dell\Service Agreements
    Start Menu\Programs\Dell DataSafe 
    Start Menu\Programs\Dell DataSafe Online
    Start Menu\Programs\Dell Stage
    Start Menu\Programs\Dell Support Center
    I'd recommend you to Clean Up Factory Bloatware, with a special reference to Point #13
    13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
      My Computer


  5. Posts : 88
    Windows 7 Home Premium, 64bit Service Pack 1
    Thread Starter
       #65

    I got another STOP 0x1A saying MEMORY MANAGEMENT this morning. Windows would not restart so asked to do a Startup Repair and then a system restore. I tried doing the SF Diag to grab the info but it seems to have hung.

    If I understand you tho, bottom line, you think i should reintstall windows 7, right? Or should I try all that other stuff first. I dont know how stable this computer is, again...
      My Computer

  6.    #66

    Follow the other steps and remove the Dell programs; post back your results :)
      My Computer


  7. Posts : 88
    Windows 7 Home Premium, 64bit Service Pack 1
    Thread Starter
       #67

    Oh, and I don't know how it is that McAfee is running on my computer. DELL Tech removed it back in November when i first contacted them. I never reinstalled it. Could it be it appears to be running due to my having done a restore to before it was uninstalled, but isn't actually running?

    I attached the latest dump of 12/17.

    Thank you.
      My Computer

  8.    #68

    Latest dump I could find:

    Code:
    BugCheck 124, {4, fffffa8007ad58d8, 0, 0}
    
    Probably caused by : GenuineIntel
    Code:
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000004, PCI Express Error
    Arg2: fffffa800ab0d8d8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    Code:
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PCIEXPRESS
    Have you considered getting a new network card from Dell?

    McAfee is still on your system:

    Code:
    McAfee Personal Firewall Service	McMPFSvc	Stopped	Auto	Share Process	"c:\program files\common files\mcafee\mcsvchost\mcsvhost.exe" /mccoresvc	Normal	LocalSystem
      My Computer


  9. Posts : 88
    Windows 7 Home Premium, 64bit Service Pack 1
    Thread Starter
       #69

    I am struggling now with trying to uninstall McAfee. it is like a leech!!
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #70

    sabbyblue said:
    I am struggling now with trying to uninstall McAfee. it is like a leech!!
    That is why the McAfee Removal Tool is there.
      My Computer


 
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