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Windows 7: BSOD hal.dll, ntoskrnl.exe pci.sys

17 Dec 2012   #71

Windows 7 Home Premium, 64bit Service Pack 1

That McAfee link says to uninstall first.

I have another trap. I booted into SAFE MODE w/ command prompt so i could delete mcafee files from my hard drive. While in there looking for mcafee location computer trapped.

i am attaching file. i removed most of the old dumps so there is not so much to go thru. the dump that happened in safe mode has a timestamp of 2:32 pm eastern time. and the name of the dmp file is 121712-31512-01.

My System SpecsSystem Spec
17 Dec 2012   #72

Windows 7 Home Premium, 64bit Service Pack 1

I tried running just the download MCPR but that gives me error msg (i run it as administrator) in a pop up box.

"Error writing temporary file. Make sure your temp folder is valid."

gives no other info like where it wants the temp folder or anything else.

BTW my McAfee license expired in May 2012.

UPDATE: I ran mcpr from the website rather than download and run. It worked, McAfee is off this computer as of 6:10 pm Eastern time on 12/17/12
My System SpecsSystem Spec
17 Dec 2012   #73

Windows 7 Home Premium, 64bit Service Pack 1

I went to Dell products and the network drivers they have for my computer are
RTL81XX PCI-E Network Connection and
Wireless 1525 WLAN Mini Card Desktops

I downloaded the Wireless 1525 driver and I got a pop up box with
"An error occured while unzipping. One or more files were not successfully unzipped. The error code is 40."
I wil contact Dell in regard to this error code.

UPDATE: Rather than download the driver and run from computer, I ran it from the website and it worked with no problems. As of 6:10 pm Eastern timei on 12/17, I should have the new network driver on this computer.

I am putting the date and time cause at 5:02 pm Eastern time, i had a trap which i uploaded. Since that trap, i have the new driver and mcAfee removed.
My System SpecsSystem Spec

17 Dec 2012   #74

Windows 7 Home Premium, 64bit Service Pack 1

Another trap. Was watching a video with sound. Screen went black, Buzzing sound from speakers, and computer rebooted. New dump attached. 121712- 16738-01 timestamp 5:02 pm Eastern time.
My System SpecsSystem Spec
18 Dec 2012   #75

Windows 7 Home Premium, 64bit Service Pack 1

I have a problem, let me know if i should start a new thread.

Windows Firewall will not start.

I was going thru the Clean Up Factory Bloat link and removed everything from start up and also all non MS services from starting up. I looked in the Event Viewer and am seeing a lot of errors, now. The one I looked at first is this Firewall will not start because the Base Filtering Engine won't start due to Access is denied.

I feel i have made quite a mess of things.

I tried starting Base Filtering Engine manually (as admin), I get access denied
I went to control panel > windows firewall and clicked Use recommended settings. I get a pop up with :
Windows Firewall can't change some of your settings. Error code 0x8007042c
I went into services (ran as admin) and went to Windows Firewall and hit start and i got a different error msg
Error 1068: The dependency service or group failed to start. (one being the Base Filtering Engine)

I have no idea on how to get Base Filtering Engine started.

I tried numerous things that i found by doing google. I even regedit the users permissions for
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BFE and added a new user called Everyone with full control per

but it did not work for me.

I am pretty positive this did not happen as a result of a virus or anything cause it happened right after I stopped all those services and startup items in the system configuration. (doing this also resulted in me having to reinstall my photo editor, i do not yet know if other programs have been negatively effected.).

Should I open a new thread for this problem?
My System SpecsSystem Spec
18 Dec 2012   #76

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Still it is crashing on the PCIe card. Stop 0x124
Section 0     : PCI Express
Descriptor    @ fffffa8007afd0b8
Section       @ fffffa8007afd148
Offset        : 272
Length        : 208
Flags         : 0x00000001 Primary
Severity      : Recoverable

Port Type     : Root Port
Version       : 1.1
Command/Status: 0x4010/0x0506
Device Id     :
  VenId:DevId : 8086:340c
  Class code  : 030400
  Function No : 0x00
  Device No   : 0x05
  Segment     : 0x0000
  Primary Bus : 0x00
  Second. Bus : 0x00
  Slot        : 0x0000
Dev. Serial # : 0000000000000000
Express Capability Information @ fffffa8007afd17c
  Device Caps : 00008021 Role-Based Error Reporting: 1
  Device Ctl  : 0107 ur FE NF CE
  Dev Status  : 0003 ur fe NF CE
   Root Ctl   : 0008 fs nfs cs

AER Information @ fffffa8007afd1b8
  Uncorrectable Error Status    : 00000020 ur ecrc mtlp rof uc ca cto fcp ptlp SD dlp und
  Uncorrectable Error Mask      : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
  Uncorrectable Error Severity  : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und
  Correctable Error Status      : 00000000 adv rtto rnro dllp tlp re
  Correctable Error Mask        : 00000000 adv rtto rnro dllp tlp re
  Caps & Control                : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP
  Header Log                    : 00000000 00000000 00000000 00000000
  Root Error Command            : 00000000 fen nfen cen
  Root Error Status             : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
  Correctable Error Source ID   : 00,00,00
  Correctable Error Source ID   : 00,00,00
My System SpecsSystem Spec
18 Dec 2012   #77

Windows 7 Home Premium, 64bit Service Pack 1

With the new drivers installed, I got another crash this morning right after initial boot up. 121812-32229-01

I had removed some of the Dell Bloat, had not gotten to all of it, i was focused on that lack of Firewall problem.

I am thinking of restoring to 11/11/12 restore point, if I still have it available (hope so) since this seems to happen after a Windows update. Or, maybe I should contact Dell but all they seem to ever say is reintstall Windows.
My System SpecsSystem Spec
18 Dec 2012   #78
x BlueRobot


A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000004, PCI Express Error
Arg2: fffffa8007af8038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000
The same crash has caused due to a PCIe port, which the network card is most probably using, have you considered getting a replacement computer from Dell using your warranty?

Here's some the output from the BSOD:

Common Platform Error Record @ fffffa8007af8038
Record Id     : 01cddd2d0e4e004c
Severity      : Fatal (1)
Length        : 672
Creator       : Microsoft
Notify Type   : PCI Express Error
Timestamp     : 12/18/2012 14:36:51 (UTC)
Flags         : 0x00000000
My System SpecsSystem Spec
18 Dec 2012   #79

Windows 7 Home Premium, 64bit Service Pack 1

When I mention a replacement to Dell they come back and tell me to reinstall Windows.

I was thinking of buying a new hard drive, putting that in the computer and installing Windows on that to appease their request. Think that would work? Problem is I dont know how long I would have to work with that hard drive before this machine starts crashing again.

I really do not want to lose any data on this hard drive. I have backed up stuff but i have had a back up drive fail on me in the past. I am involved in a legal battle and i have to preserve emails in their original state in order to be sure there is no question as to their authenticity when the time comes.
My System SpecsSystem Spec
18 Dec 2012   #80
x BlueRobot


Have you told Dell you have already reinstalled Windows? A hard-drive won't resolve the crashes in my opinion, since it seems to be physical issue with either the PCIe slot or the network card using the slot.

Have you got a external hard-drive or USB flash drive, in which you can save your important data to?
My System SpecsSystem Spec

 BSOD hal.dll, ntoskrnl.exe pci.sys

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