BSOD randomly

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  1. zyc
    Posts : 7
    Windows 7 Home Premium 64bit
       #1

    BSOD randomly


    i bought my lenovo z470 in march this year and recently, it keeps having BSOD, i uninstalled google chrome and it went away for awhile...
    and BSOD appears randomly, the most recent one was waking it up from sleep
      My Computer


  2. zyc
    Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #2

    my system specs


    does the crush have something to do with this?
    WORKER_THREAD_RETURNED_AT_BAD_IRQL ntoskrnl.exe
      My Computer


  3. zyc
    Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    here
      My Computer

  4.    #4

    Code:
    WORKER_THREAD_RETURNED_AT_BAD_IRQL (e1)
    
    BugCheck E1, {fffff80003b7d560, 2, fffffa800e581c00, fffffa800e581c00}
    
    Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
    STOP 0x000000E1: WORKER_THREAD_RETURNED_AT_BAD_IRQL

    There is no real cause of the BSOD being displayed within your dump file.

    Please run:

      My Computer

  5.    #5

    Please upload your .NFO file also by going to:

    Start > Type: msinfo32 > File, Save

    Upload to this thread in a new post;

    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  6. zyc
    Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    another bsod happen just now...

    btw, u asked me to use the driver verifier, after using it, the com has no problem, just that its starts lagging, after deactivating it, the BSOD appears :'(
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Code:
    Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
    Uninstall McAfee. It's a frequent cause of BSOD-s. I see that you have Microsoft security essentials installed and having two antiviruses would cause conflicts anyway.

    You may install McAfee back if it wasn't the cause of your problems, but uninstall MSE if you do so.
    But I would never install McAfee back if it was my computer.

    Keep the free version of Malware bytes, it's a great combination with MSE.

    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.

    Free up the start-up, nothing except the antivirus is usually needed.

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Hope that helps, Good luck.

    PS: Disable verifier if you haven't already.
      My Computer


  8. zyc
    Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    i'll give it a try, but from march till september, with the 2 anti-virus, i didnt see any BSOD
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    I see. But like I said, multiple antiviruses will conflict. If not now, may be later.

    This should be a good read for you: is it bad to run multiple antivirus programs?

    Anyway, let us know how it went.
      My Computer


  10. zyc
    Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    i see...
    erm just curious, how many days without BSOD will it take for me to conclude that the BSOD is fixed?
      My Computer


 
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