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BSOD, likely related to memory corruption; SF Diag dump file attached
Hi all,
Thanks in advance for reading; any help is appreciated.
Experienced several BSODs during the past few weeks. A few separate "explanations" for the crash shown on the blue screens may suggest a memory problem:
"SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION"
"BAD_POOL_HEADER"
"IRQL_NOT_LESS_OR_EQUAL"
A dump file created using the SF Diagnostic Tool is attached.
Some additional information:
The computer contains two sticks of RAM, each DDRIII 1333 4GB SODIMM. If it helps, the text on the label of each stick includes "BEFMHGO-[other characters]).
Memtest86 was run with both sticks in the PC (i.e., neither was removed before running), and a single error was found, with the following characteristics:
Tst: 1
Pass: 0
Failing address: 000bc646698 - 3014.2MB
Good: bc646698
Bad: bc01ff00
Err-Bits: 00659998
Count: 1
Chan: (blank)
System Restore was attempted, but could not restore the computer to a previous instance. Windows Defender Offline was also run and also failed, providing the following error: "The program's service has stopped. You can start the service manually or restart your computer, which will start the service. / Error code: 0x800106ba". Also ran BlueScreenView, which identified ntoskrnl.exe as a potential issue, although we weren't able to follow this up.
I hope that at least some of the above is relevant. Any help is sincerely appreciated.