BSOD at user log in page everytime, error 0x000000d1

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  1. Posts : 13
    Windows 7 32 bit
       #1

    BSOD at user log in page everytime, error 0x000000d1


    Hi guys, been having this problem since yesterday

    Upon booting the system, all looks fine till it loads the user account log in screen whereit hangs, makes a screeching noise (speakers), followed by the BSOD.

    Then it collects data for crash dump and reboots. At the safe mode options, I've tried all three options, but only the 'safe mode only' option doesn't cause the system to hang

    5o as I log in to my account in safe mode, I'm greeted with the 'windows have recovered from an unexpected shutdown' box, with the following,

    Problem signature:
    Problem event name: Bluescreen
    OS version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additinal information about the problem:
    BCCode: d1
    BCP1: 00000004
    BCP2: 00000002
    BCP3: 00000000
    BCP4: 88F115CC
    OS Version: 6_1_7601
    Ser pack: 1_0
    Preduct: 768_1

    Files that describe the problem;
    C:\windows\minidump\111412-18174-01.dmp
    C:\users\home\appdata\local\temp\WER-46363-0.sysdata.xml (I can't locate this file)

    I have no access to internet (and sound) as it is in safe mode, so I can't download any external driver reader as recommended by several online help. I don't really know how to use the windbg, as I'm not really an expert at computers

    Hope you guys can help, really appreciate it
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    According to Carrona.org, STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Usual causes: Device driver

    But not seeing the crash dumps, we cannot decide about the driver; so please post it following the Blue Screen of Death (BSOD) Posting Instructions. If you cannot boot normally at all, boot into Advanced Boot Options, safe mode with networking, and then do it.

    BTW, do you use any virtual drive emulator, say Daemon Tools or MagicDise?
      My Computer


  3. Posts : 13
    Windows 7 32 bit
    Thread Starter
       #3

    How do I get the crash dumps? I get the BSOD when I use safe mode with networking. I used daemon tools. After the BSOD started I deleted it but I still get the BSOD
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Dump Files - Configure Windows to Create on BSOD

    Follow it, and search manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump.

    Post the result following the Blue Screen of Death (BSOD) Posting Instructions.
      My Computer


  5. Posts : 13
    Windows 7 32 bit
    Thread Starter
       #5

    here is the zipped dump files
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    ► Atheros AR5007G Wireless Network Adapter Driver
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {4, 2, 0, 892e05cc}
    
    Unable to load image \SystemRoot\system32\DRIVERS\athr.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athr.sys
    *** ERROR: Module load completed but symbols could not be loaded for athr.sys
    Probably caused by : athr.sys ( athr+3a5c1 )
    
    Followup: MachineOwner
    ---------
    And it is very old.
    Code:
     kd> lmvm athr
    start    end        module name
    90869000 90979000   athr     T (no symbols)           
        Loaded symbol image file: athr.sys
        Image path: \SystemRoot\system32\DRIVERS\athr.sys
        Image name: athr.sys
        Timestamp:        Tue Jun 09 23:34:52 2009 (4A2EA444)
        CheckSum:         0011A043
        ImageSize:        00110000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from ATHEROS drivers for Microsoft Windows (Atheros?????).

    Get rid of nvstor.sys.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "Disc Drives" by clicking on the triangle in front of it.
    5. Select one item under it, right click, uninstall.
    6. Continue the process for all items under "Disc Drives"
    7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.

    ► Free up the startup.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept the restart.

    Let us know the results.
      My Computer


  7. Posts : 13
    Windows 7 32 bit
    Thread Starter
       #7

    After I uninstall the item under disk drive, it restarts and get BSOD
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Need to see that dump.

    If the crash took place before the desktop appeared, the dump might not be recorded, in that case send us a camera snap of the blue screen.

    And, as a test, uninstall MagicDisc, and see if it is still crashing on startup or not. Later I may ask you to uninstall one more program, depending on the situation.
      My Computer


  9. Posts : 13
    Windows 7 32 bit
    Thread Starter
       #9

    I tried to uninstall, still get BSOD
      My Computer


  10. Posts : 13
    Windows 7 32 bit
    Thread Starter
       #10

    The BSOD pic
      My Computer


 
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