BSOD 1E, 0D, different everytime

Page 2 of 3 FirstFirst 123 LastLast

  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #11

    Toshiba: Follow it:
    Troubleshooting Windows 7 Failure to Start

    Or, run Startup Repair for three separate times, with restarts after every single run.
    Startup Repair: Run three separate times.

    BUT, after running WDO. If there is any virus, it will never boot normally I guess.

    HP: If it is fine now, Good news. Observe that one, how it works. And pay the attention to the Toshiba one. :)
      My Computer


  2. Posts : 23
    Windows 7
    Thread Starter
       #12

    Hey again guys,

    The HP laptop has blue screened again, i have the dump file.

    Please let me know what it is this time (sad face) been ok till shitty windows updates
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #13

    Both of the network drivers are very old.

    Atheros network adapter driver
    Code:
     lmvm athrx
    start             end                 module name
    fffff880`04441000 fffff880`045ca000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Wed Mar 03 06:15:21 2010 (4B8DB121)
        CheckSum:         00186AC4
        ImageSize:        00189000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from ATHEROS drivers for Microsoft Windows (Atheros?????)

    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
    Code:
    lmvm rt64win7
    start             end                 module name
    fffff880`05845000 fffff880`05891000   Rt64win7 T (no symbols)           
        Loaded symbol image file: Rt64win7.sys
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Fri Nov 27 15:15:07 2009 (4B0F9FA3)
        CheckSum:         00056663
        ImageSize:        0004C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from Realtek

    A preferred way to update the network drivers.
    First, download the network card driver from manufactuer's website.
    Then reinstall the driver:

    1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
    2. Double click to expand "Network adaptors".
    3. Right click your network card and click Uninstall.
    4. Check "Delete driver software for this device" check box, click OK.
    5. Restart the computer
    6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

    Scan the system for possible virus infection.


    Perform some Disc Check

    1. Update your SSD's Firmware
    2. Reseat the sata and power.
    3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
    4. Seatool for dos: SeaTools | Seagate download
      Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

    ► Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.


    Let us know. If not worked, it may be that you need to change your network adapter.
      My Computer


  4. Posts : 23
    Windows 7
    Thread Starter
       #14

    BSOD restart at random point


    Hey Guy,

    I not got the error code as was on different job at the time but have the mini dump if you could help me please.

    Thanks

    Yellowstone
      My Computer


  5. Posts : 23
    Windows 7
    Thread Starter
       #15

    Would of posted it on this one but couldn't find it lol thanks for moving it look forward to having your help
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #16

    Within the last month, you haven't let me know if you worked with my last suggestions or not. OK, good.

    But I am seeing that you may not have followed it, coz it is still crashing on the same Atheros network adapter driver.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {fffff3000b7e0dcd, 2, 0, fffff88002d989f2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
    Unable to load image \SystemRoot\system32\drivers\ndis.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ndis.sys
    *** ERROR: Module load completed but symbols could not be loaded for ndis.sys
    Probably caused by : athrx.sys ( athrx+12d9f2 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: fffff3000b7e0dcd, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88002d989f2, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ccc100
     fffff3000b7e0dcd 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    athrx+12d9f2
    fffff880`02d989f2 3a040a          cmp     al,byte ptr [rdx+rcx]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  fffff88002f1b630 -- (.trap 0xfffff88002f1b630)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffa80078d3700 rbx=0000000000000000 rcx=fffffa80078d3dc3
    rdx=fffff88003f0d00a rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88002d989f2 rsp=fffff88002f1b7c8 rbp=0000000000000000
     r8=0000000000000006  r9=0000000000000000 r10=fffffa8005368c90
    r11=fffff88003f0d000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    athrx+0x12d9f2:
    fffff880`02d989f2 3a040a          cmp     al,byte ptr [rdx+rcx] ds:fffff300`0b7e0dcd=??
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002a9c569 to fffff80002a9cfc0
    
    STACK_TEXT:  
    fffff880`02f1b4e8 fffff800`02a9c569 : 00000000`0000000a fffff300`0b7e0dcd 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02f1b4f0 fffff800`02a9b1e0 : fffffa80`04bf55e0 fffff880`033fd000 00000000`00000000 fffffa80`05572010 : nt!KiBugCheckDispatch+0x69
    fffff880`02f1b630 fffff880`02d989f2 : fffff880`02cb9cc0 fffff880`02f1b848 fffff880`014a9207 00000000`00000002 : nt!KiPageFault+0x260
    fffff880`02f1b7c8 fffff880`02cb9cc0 : fffff880`02f1b848 fffff880`014a9207 00000000`00000002 00000011`ad13f638 : athrx+0x12d9f2
    fffff880`02f1b7d0 fffff880`02f1b848 : fffff880`014a9207 00000000`00000002 00000011`ad13f638 fffffa80`00000010 : athrx+0x4ecc0
    fffff880`02f1b7d8 fffff880`014a9207 : 00000000`00000002 00000011`ad13f638 fffffa80`00000010 fffffa80`078d3770 : 0xfffff880`02f1b848
    fffff880`02f1b7e0 00000000`00000002 : 00000011`ad13f638 fffffa80`00000010 fffffa80`078d3770 00000000`00000000 : ndis+0x43207
    fffff880`02f1b7e8 00000011`ad13f638 : fffffa80`00000010 fffffa80`078d3770 00000000`00000000 fffff880`02c6c9c0 : 0x2
    fffff880`02f1b7f0 fffffa80`00000010 : fffffa80`078d3770 00000000`00000000 fffff880`02c6c9c0 00000000`00000000 : 0x11`ad13f638
    fffff880`02f1b7f8 fffffa80`078d3770 : 00000000`00000000 fffff880`02c6c9c0 00000000`00000000 fffff880`02cb9ec3 : 0xfffffa80`00000010
    fffff880`02f1b800 00000000`00000000 : fffff880`02c6c9c0 00000000`00000000 fffff880`02cb9ec3 fffffa80`04bf4778 : 0xfffffa80`078d3770
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    athrx+12d9f2
    fffff880`02d989f2 3a040a          cmp     al,byte ptr [rdx+rcx]
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  athrx+12d9f2
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: athrx
    
    IMAGE_NAME:  athrx.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b8db121
    
    FAILURE_BUCKET_ID:  X64_0xD1_athrx+12d9f2
    
    BUCKET_ID:  X64_0xD1_athrx+12d9f2
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm athrx
    start             end                 module name
    fffff880`02c6b000 fffff880`02df4000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Wed Mar 03 06:15:21 2010 (4B8DB121)
        CheckSum:         00186AC4
        ImageSize:        00189000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Link to update it is given in my earlier post, see it there.
      My Computer


  7. Posts : 23
    Windows 7
    Thread Starter
       #17

    Hi,

    we have now updated the Wireless driver to a newer version and in copying data back to the laptop it has continued to bluescreen

    find attached the latest minidump
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #18

    Code:
    lmvm athrx
    start             end                 module name
    fffff880`02c6b000 fffff880`02df4000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Wed Mar 03 06:15:21 2010 (4B8DB121)
        CheckSum:         00186AC4
        ImageSize:        00189000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    According to it, the driver is not updated. Follow it: Driver Install - Device Manager
      My Computer


  9. Posts : 23
    Windows 7
    Thread Starter
       #19

    I will go an see if there is a newer one, but i went on the website you told me to and download the latest one from there.

    From the website you gave it say this for the date of the driver:
    Release: 2012-08-01 [August '12]
    Last edited by yellowstone; 15 Dec 2012 at 04:25.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #20

    Let us know what is the situation after replacing the driver.
      My Computer


 
Page 2 of 3 FirstFirst 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:21.
Find Us