Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Random BSOD when laptop tries to sleep (ntoskrnl.exe)

16 Nov 2012   #1

Windows 7 Home Premium x64
Random BSOD when laptop tries to sleep (ntoskrnl.exe)

I re installed my laptop a few weeks ago and installed all the HP Envy drivers recommended, when this problem started appearing. So I'm assuming it's driver related but I have no idea which.

I never get BSODs during normal use, but when I leave the laptop unattended and it goes into sleep mode, it might or might not BSOD with "DRIVER_POWER_STATE_FAILURE" or "DRIVER_IRQL_NOT_LESS_OR_EQUAL". It happens only like 20% of the time, seemingly at random.

Thanks in advance!

My System SpecsSystem Spec
16 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Welcome to SevenForums.

Kaspersky antivirus is causing BSOD-s for you. Please uninstall it and use Microsoft Security Essentials at least to test.
Usual causes:  Device driver
BugCheck D1, {0, 2, 8, 0}
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
Probably caused by : klim6.sys ( klim6+28f0 )
fffff800`00b9b768  fffff880`04bb411dUnable to load image \SystemRoot\system32\DRIVERS\kneps.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kneps.sys
*** ERROR: Module load completed but symbols could not be loaded for kneps.sys
Recommended antivirus program for Windows 7 based on stability compared to others:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Update your graphic card drivers to their latest. Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; ATI. Reboot the computer if you are prompted.

Download and install drivers from the link below: (Choose custom install and avoid CCC - Catalyst control center) during installation.
Update Intel Graphics Drivers:
Source: Driver Reference Table
Update Applian Network Service/Applian Technologies APPLIAND helper drivers
Source: Driver Reference Table
Update Intel® Wireless WiFi Link Adapter drivers:
Source: Driver Reference Table
Check if enabling or disabling USB selective suspense helps:
USB Selective Suspend - Turn On or Off
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Run Disk Check on your hard disk for file system errors and bad sectors on it:Free up the start-up, nothing except the antivirus is usually needed.Let us know the results.
Good luck :)
My System SpecsSystem Spec

 Random BSOD when laptop tries to sleep (ntoskrnl.exe)

Thread Tools

Similar help and support threads
Thread Forum
BSOD random most times ntoskrnl.exe+748c0 and ntoskrnl.exe+74ec0
BSOD random, probably under heavy load situations. I dont know how to do. DM log collector file attached many thanks
BSOD Help and Support
Random BSOD error driver ntoskrnl.exe (address ntoskrnl.exe+74ec0)
Hey guys so I've been getting some random BSOD errors every few days or so. I usually leave my computer on when I am at work or sleep and either when I come home or wake up my computer is off. So I turn it on and it says that the computer didn't shut down properly when I start up. I downloaded...
BSOD Help and Support
BSOD when goes sleep, ntoskrnl.exe+e96d2/ntoskrnl.exe+81e7a
When I put my pc in sleep mode it often crashes: the screen goes normally in sleep mode, but the pc continues to stay awake for several minutes than BSOD & restart or BSOD & shut off. Thanks to BlueScreenView I found what is seemingly the guilty process, but I don't know what to do now. Thanks...
BSOD Help and Support
Laptop random BSOD Probably caused by : ntoskrnl.exe
Hi all, The past month the laptop of a friend of my gives BSOD and he asked me for help. His laptop systems specs are: Microsoft Windows 7 Enterprise HP EliteBook 8760w Intel i7-2820QM CPU @ 2.30 ghz (8 CPU's) Memory 16 gb
BSOD Help and Support
Random BSOD when putting laptop to sleep
Good day everyone, Basically I keep getting problems with my laptop not going to sleep or hibernating. It seems to happen randomly. Sometimes it will work and other times it won't, the system will just hang then approximately 10 minutes later it will automatically shut down. When I turn it back...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:19.
Twitter Facebook Google+