BSOD after desktop loads - 0x8e

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  1. Posts : 7
    Windows 7 Home Premium 32bit
       #1

    BSOD after desktop loads - 0x8e


    Windows 7 Home Premium
    1-2 minutes after the desktop loads, the computer BSOD's out to 0x8e BS. Some say it's a memory issue, while the computer was working fine 2-3 hours straight before I restarted it.

    Thanks for any help.

    EDIT: Runs perfect in safe mode.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums.

    The .nfo file is corrupted.

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

    __________________

    1. Click on User CP on the top right of this page
    2. Click on Edit System Spec
    3. Fill in your computer specs

    __________________
      My Computer


  3. Posts : 7
    Windows 7 Home Premium 32bit
    Thread Starter
       #3

    Here are the requested files.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Well This is all I get:
    Code:
    <?xml version="1.0"?>
    <MsInfo>
    <Metadata>
    <Version>8.0</Version>
    <CreationUTC>11/17/12 17:29:14</CreationUTC>
    </Metadata>
    <Category name="System Summary">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    <Category name="Hardware Resources">
    <Category name="Conflicts/Sharing">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="DMA">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Forced Hardware">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="I/O">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="IRQs">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Memory">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    </Category>
    <Category name="Components">
    <Category name="Multimedia">
    <Category name="Audio Codecs">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Video Codecs">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    </Category>
    <Category name="CD-ROM">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Sound Device">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Display">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Infrared">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Input">
    <Category name="Keyboard">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Pointing Device">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    </Category>
    <Category name="Modem">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Network">
    <Category name="Adapter">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Protocol">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="WinSock">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    </Category>
    <Category name="Ports">
    <Category name="Serial">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Parallel">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    </Category>
    <Category name="Storage">
    <Category name="Drives">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Disks">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="SCSI">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="IDE">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    </Category>
    <Category name="Printing">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Problem Devices">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="USB">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    </Category>
    <Category name="Software Environment">
    <Category name="System Drivers">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Environment Variables">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Print Jobs">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Network Connections">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Running Tasks">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Loaded Modules">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Services">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Program Groups">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Startup Programs">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="OLE Registration">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    <Category name="Windows Error Reporting">
    <Data>
    <MSINFOERROR>-2146959355</MSINFOERROR>
    </Data>
    </Category>
    </Category>
    </Category>
    </MsInfo>
    Anyway, can you tell me what antivirus are you using?
    Post system specs as well.
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    I was using AVG 2013 Paid, I uninstalled it for a system restore attempt, put I've put AVG 2013 Free back on until this is resolved and I can enter my product key.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Did you restart the desktop/laptop after uninstalling the antivirus? Was there any BSOD then? and how does the computer act in safe mode?

    Perform a clean boot following this tutorial:
      My Computer


  7. Posts : 7
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    I did try starting it up after the uninstall. I'm on safemode with networking right now, for 2 hours now, So safemode works pretty good.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Alright. So it means we're dealing with software problems.

    Edit: Well yup, it is actually contributing in the crashes:
    Code:
    b59b7464  8d9f4100Unable to load image \??\C:\windows\system32\drivers\avgtpx86.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for avgtpx86.sys
    *** ERROR: Module load completed but symbols could not be loaded for avgtpx86.sys
     avgtpx86+0x1100
    Recommendations:

    AVG can contribute in BSOD-s, so I'd suggest you to uninstall it for troubleshooting purpose.

    Use Microsoft Security Essentials and Malwarebytes free instead.

    Make a full scan with them (Separately)


    Now update the following driver:
    Code:
    2: kd> lmvm hpdskflt
    start    end        module name
    88fe5000 88fee000   hpdskflt T (no symbols)           
        Loaded symbol image file: hpdskflt.sys
        Image path: \SystemRoot\system32\DRIVERS\hpdskflt.sys
        Image name: hpdskflt.sys
        Timestamp:        Sat May 14 00:47:26 2011 (4DCD7CBE)
        CheckSum:         000154E2
        ImageSize:        00009000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Source: Driver Reference Table

    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

    • Click on the
    • Type CMD on Search
    • Left click and Run as Administrator
    • Type SFC /scannow

    Full tutorial here:

    Let us know the results.
      My Computer


  9. Posts : 7
    Windows 7 Home Premium 32bit
    Thread Starter
       #9

    New issue after running the diskcheck. I cannot boot into safemode as it hangs on loading classpnp.sys
      My Computer

  10.   My Computer


 
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