Frequent BSOD and rebooting, memory dump?

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BugCheck 24 & BugCheck F4

• 1. Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
• 2. Usual causes: None. (But often related to Storage/Hard Drive.)

If you have a SSD, make sure the firmware is up to date.

Upload a screenshot of your hard disk using crystal disk info:

• CrystalDiskInfo - Software - Crystal Dew World
• Screenshots and Files - Upload and Post in Seven Forums

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• Disk Check

Test your hard drive:

• Hard Drive Diagnostic Procedure

.nfo file:

• Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Summary:

Code:

BugCheck 24, {1904fb, fffff8800afd6dd8, fffff8800afd6630, fffff800030f1a30}
Probably caused by : memory_corruption ( nt!MmCheckCachedPageStates+3f0 )
------
BugCheck 24, {1904fb, fffff8800a3bc958, fffff8800a3bc1b0, fffff880012a5f20}
Probably caused by : Ntfs.sys ( Ntfs!NtfsOpenExistingPrefixFcb+70 )
------
BugCheck F4, {3, fffffa8009ffdb30, fffffa8009ffde10, fffff80003381510}
----- ETW minidump data unavailable-----
Probably caused by : wininit.exe
------
BugCheck 24, {1904fb, fffff8800c8381b8, fffff8800c837a10, fffff8800123f2b5}
Probably caused by : Ntfs.sys ( Ntfs!NtfsAcquireExclusiveFcb+65 )
------
BugCheck 24, {1904fb, fffff880067f4ac8, fffff880067f4320, fffff880012f4f20}
Probably caused by : Ntfs.sys ( Ntfs!NtfsOpenExistingPrefixFcb+70 )

No antivirus?

Run these tools and delete anything they find:

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Recommended antivirus program for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Microsoft Security Essentials Download | Free Spyware Protection
• Malwarebytes - The Free version
• Good and Free system security combination.

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Daemon Tools

Please uninstall DAEMON Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Free up the start-up, nothing except the antivirus is usually needed.

• Startup Programs - Change
• Troubleshoot Application Conflicts by Performing a Clean Startup

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• SFC /SCANNOW Command - System File Checker

I see. Thanks for the update.

Can you upload the CBS log

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