BSOD when using uTorrent

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #21

    Code:
    Nazwa    [00000016] ASUS USB-N53 802.11a/b/g/n Network Adapter
    Sterownik    c:\windows\system32\drivers\netr28ux.sys (3.2.1.0, 1,54 MB (1 617 472 bajtów), 2012-12-24 21:23)
    It is in fault .....
    Code:
    fffff880`033fb7f0  fffff880`08708230Unable to load image \SystemRoot\system32\DRIVERS\netr28ux.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for netr28ux.sys
    *** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
     netr28ux+0x2f230
    And it is very old ...
    Code:
    lmvm netr28ux
    start             end                 module name
    fffff880`086d9000 fffff880`0886c000   netr28ux T (no symbols)           
        Loaded symbol image file: netr28ux.sys
        Image path: \SystemRoot\system32\DRIVERS\netr28ux.sys
        Image name: netr28ux.sys
        Timestamp:        Thu Apr 28 11:48:18 2011 (4DB906AA)
        CheckSum:         00193FD2
        ImageSize:        00193000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from either in Ralink-A MEDIATEK COMPANY or from ASUS's site.

    Do some general USB related troubleshooting, too. For the port, first, uninstall and reinstall the USB ports drivers.

    1. Right click on Computer icon > manage. It will open the computer management window.
    2. Click on "Device Manager" in the left pane, it will list all installed devices up.
    3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
    4. Click on one item to select, then right click and uninstall.
    5. Do the same for all.
    6. Restart the computer.
    7. At restart, windows will auto configure the appropriate drivers.

    And, Disable USB Selective Suspense too.
    USB Selective Suspend - Turn On or Off

    For the devices, first, detach all the USB devices other than the keyboard and mouse.
    Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.
      My Computer


  2. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #22

    Another BSOD, what I did is ,

    troubleshoot the USB devices as requested, and, disable USB selective suspense too.

    Went on Ralink-A MEDIATEK site for drivers, not exatly user freandly, when looking for "USB-N53" device, this is what it says on the back of the wifi donge. Decide to download the drivers from this link
    I was not even sure is correct one as nowhere was state there is a driver for my device just a bunch of random letters for me...
    anyway
    installed and work for a couple of days, it was fine, aprat that additional wifi connection manager add up as a package, decide to ignore this fact,

    And now look on the irony of this situations, managed to download via uTorrent at least 5-8 files, some of them in the same time. Work perfectly, then start to download another file qute big, I also recall limiting the downoad speed just before BSOD, I ussualy do it when web browser slow down as uTorret takking all the speed - it happen sometimes :/ and bam ...BSOD

    I'm just thinging to format the partition and start all over again fresh, I should do it long time ago abut I'm to lazy.

    Any tips welcome as always
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #23

    Free up the startup.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept the restart.

    Which antivirus do you sue? Uninstall the existing antivirus. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
    Download and install those, and then run full system scans with both of them, one by one.

    Aslo, scan the system for possible virus infection.


    Let us know the results.
      My Computer


  4. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #24

    Still the same, I had few quiet weeks, not much of using uTorrent either, but today BSOD one more time.
    I did most of the recommended actions, related to the msconfig, deselected all items. The antivirus I not using one. Had Kaspersky AV, but this is old story now, gone for a months now, decide to rely only on Windows firewall etc.
    Scanned Microsoft Security Essentials MBAM. Found nothing.
    Ran TDSSKiller, and nothing.
    Try to run Windows Defender Offline, but this one failed as got crypted hard drive.

    dumps attached
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #25

    Code:
    Nazwa    [00000016] ASUS USB-N53 802.11a/b/g/n Network Adapter
    Sterownik    c:\windows\system32\drivers\netr28ux.sys (3.2.11.0, 1,65 MB (1 733 216 bajtów), 2013-01-04 21:47)
    --------------------------------------------------------------------------------------------------------------
    fffff880`033d8e40  fffff880`028555c0Unable to load image \SystemRoot\system32\DRIVERS\netr28ux.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for netr28ux.sys
    *** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
     netr28ux+0x345c0
    -----------------------------------------------------------------------------------------------------------
    fffff880`02821000 fffff880`029d0000   netr28ux T (no symbols)           
        Loaded symbol image file: netr28ux.sys
        Image path: \SystemRoot\system32\DRIVERS\netr28ux.sys
        Image name: netr28ux.sys
        Timestamp:        Fri Aug 17 20:00:58 2012 (502E55A2)
        CheckSum:         001B0FAC
        ImageSize:        001AF000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Search for updates from Asus's site.
      My Computer


  6. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #26

    Well, as I have no luck for finding better asus drivers that I got now. I Decide to perform fresh install, please note I did not install drivers for asus wifi dongle so far. So I did run on onboard laptop wifi card. Managed to download one file via uTorrent, and hit a BSOD, the error code is different. But perhaps you will judge this.
      My Computer


  7. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #27

    After instaling wifi donge drivers and using it for a while it looks like not more uTorrent issues anymore. So, sumarisingg this thread: if you have internal wifi card on laptop and having BSOD on Win7 when using uTorrent. Then you will have to invest some beer money on external wifi dongle apply latest drivers following fresh install of a Win7.
    I will mark this as solved now.
    Many thanks for every one who try to solve it, Arc I owe you one
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #28

    It's ok mate :) Nice to see you happy now :)

    But, issues vary situation to situation..... and in most of the cases internal cards are safer than the dongles, provided the card manufacturer develops the driver themselves.
      My Computer


 
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