BSOD when using uTorrent

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  1. Posts : 14
    Windows 7 Ultimate x64
       #1

    BSOD when using uTorrent


    Hi All,

    I have a issue with my laptop, recently when using uTorrent (even if not downloading), my machine joyfully crashes with blue screen.
    I was trying to figure out this by myself and I'm almost sure that issue is related with wifi card, but even if I install latest drivers suggested by Slim Drivers(not sure can I trust but I thought is worth to try) it still crashing.
    Any tips welcome

    Regards,
    Daniel
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Your dumps point to NETIO.sys, a core networking component that is often blamed as a cause whenever problematic firewall/internet security software are installed. Such examples are ZoneAlarm and AVG.

    I would recommend removing TrueCrypt for the time being, one of it's drivers was involved in a crash.
    Update your Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC: Realtek
    Update your HP Quick Launch buttons driver and your graphics drivers, ensure that you're using a Windows 7-compatible version
    HP Support & Drivers | United States
      My Computer


  3. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hi yowanvista,
    Thanks for reply. I'm unable to remove a True Crypt, as I have encrypted whole disk by this software, need to type password when booting. About the rest of suggestions I'll do that, and let you know the outcome.
    Thanks,
    Daniel
      My Computer


  4. Posts : 2,047
    Windows 7 Home Premium 64-BIT
       #4

    Never had that problem before, even on my old pc with Intel Pentium III Xeon :3
      My Computer


  5. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Hi,
    I'm afraid that installing latest Ethernet card drivers and HP Quick Launch buttons driver does not help, just experienced another BSOD, and yet is related to the NETIO.sys
    Attaching another dump logs
    Any tips welcome
      My Computer


  6. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #6

    Daniel0s80 said:
    Hi,
    I'm afraid that installing latest Ethernet card drivers and HP Quick Launch buttons driver does not help, just experienced another BSOD, and yet is related to the NETIO.sys
    Attaching another dump logs
    Any tips welcome
    I'll recommend removing any Comodo software from your system, its firewall component may be involved.
      My Computer


  7. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Get rid of Comodo last night as suggested , today managed to use uTorrent for a 2-3h max and again BSOD
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Comodo is still there, as I am seeing.
    Code:
    Start Menu\Programs\COMODO
    Start Menu\Programs\COMODO\GeekBuddy
    Moreover, there is Broadcom 802.11g Network Adapter
    Code:
    ffff880`033d18e8  fffff880`05ae94ecUnable to load image \SystemRoot\system32\DRIVERS\bcmwl664.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bcmwl664.sys
    *** ERROR: Module load completed but symbols could not be loaded for bcmwl664.sys
     bcmwl664+0x2a4ec
    Which you may try to update.
    Code:
    lmvm bcmwl664
    start             end                 module name
    fffff880`05abf000 fffff880`05f49000   bcmwl664 T (no symbols)           
        Loaded symbol image file: bcmwl664.sys
        Image path: \SystemRoot\system32\DRIVERS\bcmwl664.sys
        Image name: bcmwl664.sys
        Timestamp:        Fri Mar 09 16:45:31 2012 (4F59E653)
        CheckSum:         0048A270
        ImageSize:        0048A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Search for updates in Downloads | Broadcom.

    Let us know the results. We may take some further steps depending on your feedback.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9
      My Computer


  10. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #10

    It looks like it works now. So far so good.
    Yes I uninstall geek buddy which was left over a comodo, and yes I make sure i no longer exist in start menu :)
    About Broadcom driver, it was not so easy, link provided does not contained upgrade for my Broadcom dev id, nevertheless managed to find alternative source.
    I'll keep testing for a week and will mark as solved after that.
    Thanks for the effort.
      My Computer


 
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