Windows Explorer Crashes

Hi all,

Needing some help diagnosing a problem. I have reviewed a couple of postings on here (obtained via google search) but they do not solve my problem.

3 days ago I updated my windows system (comprised of many updates) and I also installed MS Project 2007. Ever since then I have been experiencing problems with Windows Explorer crashing.

Things I have tried:-

I ran MSConfig and disabled all non-MS services - this didnt solve the problem.

I tried to run Memory Diagnostics (run on restart) - but my laptop doesnt restart properly, it just hangs and windows doesnt start up.

I've ran sfc /scannow and it tells me I've got file corruption, but that it is unable to fix.


It crashes when I look through 'My documents', haven't experienced the crash in any other scenario.....yet.


When win explorer crashes, I dont get the option to 'check for a solution', it just forces a restart.


Can anyone help

Thanks

Hi kaktussoft,

The only system restore point available is one which was automatically created today.

I cant restore beyond that

Kaktussoft said:

Do again: sfc/scannow
Post file c:\windows\logs\cbs\cbs.log
Maybe you have to make a copy first because of access denied.
I'm only interested in the bottom of file... only the sfc output

I have tried to view the cbs log and yes, as you say, access is denied. How do I make a copy so that I can view it/post it?

Kaktussoft said:

BarryBruce1975 said:

Hi kaktussoft,

The only system restore point available is one which was automatically created today.

I cant restore beyond that

Strange!! Did you delete them? Disabled them?

No, didn't delete them, and don't think I disabled them. I thought it was weird when I look at it today....I would have expected to find quite a few.

Is there any way I can enable them? OR do you mean - I might have disabled the function?

OK - its on C-drive, 232.45 MB used for system protection, max usage 4% (10GB)