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Windows 7: BSOD after Windows Update

22 Nov 2012   #1
Ayubjon

Windows 7 Enterprise 32bit
 
 
BSOD after Windows Update

Two days ago I deployed WSUS server. On my network all computers are updated now and no problems are occurred. Except one laptop. It will show BSOD 5 or 6 times during the day, and restart. Attached is the last dump.

Any help will be highly appreciated. Thank you.


My System SpecsSystem Spec
.
22 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is caused by Norton/Symantec Event Library.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, 8b1054a0, 8b10560c, 8345fe10}

*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------
Uninstall Norton and all Symentec products using Norton Removal tool.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Also, do some disc check.
  1. Update your SSD's Firmware (skip it, if it is not a SSD)
  2. Reseat the sata and power.
  3. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  4. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Let us know the results.
My System SpecsSystem Spec
Reply

 BSOD after Windows Update




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