BSODs recently, not sure why, may be Chrome-related

Caniform · 22 Nov 2012

I've been having BSODs for the past week or so. I have no idea why; I've never really had any BSOD issues in the past. I suspected it may be somehow related to Chrome, because IIRC it happens mostly when browsing in Chrome.

This may be unrelated, but I've been having several other issues with Chrome recently such as it not playing sound. In whatever case, all required files are attached, and I'd be very grateful if someone could analyze them and help me get to the bottom of my issue and stop these BSODs.

Thanks!

Arc · 22 Nov 2012

Welcome aboard.

It is caused by Avast.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff3000bc64810, 1, fffff80002ccd130, 7}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS

Could not read faulting driver name
Probably caused by : aswSnx.SYS ( aswSnx+2653a )

Followup: MachineOwner
---------

Uninstall Avast using Avast Uninstall Utility.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Also, update the network drivers.
First, download the network card driver from manufactuer's website.
Then reinstall the driver:

Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
Double click to expand "Network adaptors".
Right click your network card and click Uninstall.
Check "Delete driver software for this device" check box, click OK.
Restart the computer
If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually.

Code:

Name    [00000007] Broadcom NetXtreme Gigabit Ethernet
Driver    c:\windows\system32\drivers\b57nd60a.sys (10.100.4.0, 264.50 KB (270,848 bytes), 6/10/2009 11:34 PM)

Get it from Ethernet NIC Driver Downloads | Broadcom

Code:

Name    [00000011] Atheros AR928X Wireless Network Adapter
Driver    c:\windows\system32\drivers\athrx.sys (8.0.0.258, 1.48 MB (1,550,848 bytes), 12/9/2011 9:31 PM)

Get it from ATHEROS drivers for Microsoft Windows (Atheros?????).

Let us know the results.

EDIT: Boot Camp 3.0, Mac OS X 10.6 .... is it a MAC?

Caniform · 22 Nov 2012

Thanks for your swift response! I will follow the instructions and post updates later on what happens.

Yes, my computer is a Mac, running Windows 7 on Bootcamp.