Heavy network activity crashes and locks up my PC

Andarthiel · 22 Nov 2012

I've got a problem with my PC locking up during heavy network activity. And I know this the cause because it only happens when I play multiplayer games or when I'm download via P2P. It started when I got my new wireless adapter(TP Link TL-WN723N) and when it does crash I can do anything except reset(keyboard doesn't respond).Sometimes it even shuts down the computer without any warning. I've tried updating the drivers but I'm using the latest ones.
Can anyone help me out?

Arc · 23 Nov 2012

Post it following the Blue Screen of Death (BSOD) Posting Instructions . There may not be any crash dump, but the other info will help us to have a closer look.

Andarthiel · 24 Nov 2012

Okay, here's my SF Diagnostic Tool results.

JMV2009 · 24 Nov 2012

This is due to your wireless adapter netr7364.sys. It seems to be the Ralink RT2501U USB chipset. Please specify where you got the driver, and what version it is. It seems to be newer than the one on
ralink.com.tw and newer than the one included in windows 8.

bagavan · 24 Nov 2012

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10D, {5, 0, 1203, fffffa800f27f890}

*** WARNING: Unable to verify timestamp for netr7364.sys
*** ERROR: Module load completed but symbols could not be loaded for netr7364.sys

As told by JMV2009, it is caused by network drivers.. I suggest you stick to the manufacture drivers for the adapter..

Andarthiel · 24 Nov 2012

JMV2009 said:

This is due to your wireless adapter netr7364.sys. It seems to be the Ralink RT2501U USB chipset. Please specify where you got the driver, and what version it is. It seems to be newer than the one on
ralink.com.tw and newer than the one included in windows 8.

The driver and name you mentioned is for my old adapter, the one I had before this one and I got rid of it a couple of months ago so I don't see how that could cause the problem. There are only two driver files associated with my current Wi-Fi adapter(vwifibus.sys and RTL8192cu.sys)

Arc · 24 Nov 2012

How often do you use the D link one?

Code:

fffff880`059f4778  fffff880`145e0d36Unable to load image \SystemRoot\System32\Drivers\EtronHub3.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for EtronHub3.sys
*** ERROR: Module load completed but symbols could not be loaded for EtronHub3.sys
 EtronHub3+0x8d36
==========================================================
fffff880`059f47a8  fffff880`03481ab3Unable to load image \SystemRoot\system32\DRIVERS\usbfilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for usbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
 usbfilter+0x1ab3

Update Etron USB 3.0 Extensible Hub Driver from Etron Technology Inc..

For the port, first, uninstall and reinstall the USB ports drivers.

Right click on Computer icon > manage. It will open the computer management window.
Click on "Device Manager" in the left pane, it will list all installed devices up.
Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
Click on one item to select, then right click and uninstall.
Do the same for all.
Restart the computer.
At restart, windows will auto configure the appropriate drivers.

And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

The relink device is not present, but the driver is. Delete it manually.
C:\Windows\System32\Drivers\netr7364.sys.

Free up the startup. You have excessive items stored there.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.

Let us know the results.