(bsod) system_service_exception

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  1. Posts : 5
    Windows 7 Home Premium 64bit
       #1

    (bsod) system_service_exception


    I have recently been have multiple BSOD for DRIVER_IRQL_NOT_LESS_OR_EQUAL, I updated all my drivers, ran a registry cleaner, and all my windows updates are current. I am now getting a BSOD for SYSTEM_SERVICE_EXCEPTION at random moments. My computer shuts down quite quickly when I launch, so I will just post my technical information via text.

    Information:

    SYSTEM_SERVICE_EXCEPTION

    Technical Information:

    *** STOP: 0x0000003B (0x00000000C0000005, 0xFFFFF80002CA66C2, 0xFFFFF88007C98930, 0x0000000000000000)



    Information about other (BSOD)

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    Technical information:

    *** STOP: 0x000000D1 (0x0000000000000088, 0x0000000000000002, 0x0000000000000000, 0xFFFFF88004E6158B)

    *** atikmdag.sys - Address FFFFF88004E6158B base at FFFFF88004A8F000, DateSt(screen cutoff)
    4dae3c99
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I've read that and I cannot do that, my computer shuts down to quickly. I hope the information I've provided is enough. I will keep trying to create a dump file, but so far am having no luck.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Are you able to get into safe mode or safe mode with networking from Advanced Boot Options
      My Computer


  5. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I am trying that now, if it lets me I will set-up the dump file from there and then post it. I'll get back to you as soon as I can.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    OK. Take your time.

    Please fill in all system specs when you get the chance:

    1. Click on User CP on the top right of this page
    2. Click on Edit System Spec
    3. Fill in your computer specs

    And is this Laptop or a Desktop? Age of all the hardware status? Warranty status?

    Let us know.
      My Computer


  7. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Here is the dump file

    System hardware is about 2 years old, desktop.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Random789654 said:
    Here is the dump file

    System hardware is about 2 years old, desktop.
    I'm taking a look at them.

    Upload a screenshot of your hard disk using crystal disk info and "Summary" tab using Speccy:
      My Computer


  9. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    When using speccy it says "Cannot initialize SPC dll" for the CPU, RAM, Motherboard, Graphics, and Hard Drives
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    Try with HWmonitor from the CPUID link
      My Computer


 
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