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Windows 7: (bsod) system_service_exception

23 Nov 2012   #1
Random789654

Windows 7 Home Premium 64bit
 
 
(bsod) system_service_exception

I have recently been have multiple BSOD for DRIVER_IRQL_NOT_LESS_OR_EQUAL, I updated all my drivers, ran a registry cleaner, and all my windows updates are current. I am now getting a BSOD for SYSTEM_SERVICE_EXCEPTION at random moments. My computer shuts down quite quickly when I launch, so I will just post my technical information via text.

Information:

SYSTEM_SERVICE_EXCEPTION

Technical Information:

*** STOP: 0x0000003B (0x00000000C0000005, 0xFFFFF80002CA66C2, 0xFFFFF88007C98930, 0x0000000000000000)



Information about other (BSOD)

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Technical information:

*** STOP: 0x000000D1 (0x0000000000000088, 0x0000000000000002, 0x0000000000000000, 0xFFFFF88004E6158B)

*** atikmdag.sys - Address FFFFF88004E6158B base at FFFFF88004A8F000, DateSt(screen cutoff)
4dae3c99


My System SpecsSystem Spec
.
23 Nov 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
23 Nov 2012   #3
Random789654

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
I've read that and I cannot do that, my computer shuts down to quickly. I hope the information I've provided is enough. I will keep trying to create a dump file, but so far am having no luck.
My System SpecsSystem Spec
.

23 Nov 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Are you able to get into safe mode or safe mode with networking from Advanced Boot Options
My System SpecsSystem Spec
23 Nov 2012   #5
Random789654

Windows 7 Home Premium 64bit
 
 

I am trying that now, if it lets me I will set-up the dump file from there and then post it. I'll get back to you as soon as I can.
My System SpecsSystem Spec
23 Nov 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK. Take your time.

Please fill in all system specs when you get the chance:
  1. Click on User CP on the top right of this page
  2. Click on Edit System Spec
  3. Fill in your computer specs
And is this Laptop or a Desktop? Age of all the hardware status? Warranty status?

Let us know.
My System SpecsSystem Spec
23 Nov 2012   #7
Random789654

Windows 7 Home Premium 64bit
 
 

Here is the dump file

System hardware is about 2 years old, desktop.
My System SpecsSystem Spec
23 Nov 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by Random789654 View Post
Here is the dump file

System hardware is about 2 years old, desktop.
I'm taking a look at them.

Upload a screenshot of your hard disk using crystal disk info and "Summary" tab using Speccy:
My System SpecsSystem Spec
23 Nov 2012   #9
Random789654

Windows 7 Home Premium 64bit
 
 

When using speccy it says "Cannot initialize SPC dll" for the CPU, RAM, Motherboard, Graphics, and Hard Drives
My System SpecsSystem Spec
23 Nov 2012   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Try with HWmonitor from the CPUID link
My System SpecsSystem Spec
Reply

 (bsod) system_service_exception




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