3 BSODs in 24-48 hours, error(s) 0x0000000a, 0x0000004a


  1. Posts : 1
    Windows 7 OEM Home Premium 64bit
       #1

    3 BSODs in 24-48 hours, error(s) 0x0000000a, 0x0000004a


    In the past 24-48 hours I received about 3 BSOD crashes. I've uploaded the files.

    Using BlueScreenView I seen the error(s) were caused by the driver(s) ntoskrnl.exe and hal.dll (Crash address: ntoskrnl.exe+7efc0)

    Someone told me that it could be caused by bitdefender TS 2013? Is that true?

    his/her post:
    Crashes appear to be caused by BitDefender. Remove BitDefender and replace it instead with Microsoft Security Essentials to see if it provides more stability.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Uninstall Bit Defender.
    Code:
    fffff880`0b1a1838  fffff880`075aaa9aUnable to load image \??\C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for bdfwfpf.sys
    *** ERROR: Module load completed but symbols could not be loaded for bdfwfpf.sys
     bdfwfpf+0xca9a
    Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

    Download and install those, and then run full system scans with both of them, one by one.

    Also, uninstall CPU-z as it is crashing.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {211ffd50, f, 1, fffff80002a08b07}
    
    *** WARNING: Unable to verify timestamp for cpuz136_x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for cpuz136_x64.sys
    Probably caused by : cpuz136_x64.sys ( cpuz136_x64+1ff2 )
    
    Followup: MachineO
    Free up the startup.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept the restart.

    Uninstall the following programs too.

    • Start Menu\Programs\DAEMON Tools Pro
    • Start Menu\Programs\GIGABYTE
    • Start Menu\Programs\GIGABYTE\AutoGreen
    • Start Menu\Programs\GIGABYTE\EasySaver
    • Start Menu\Programs\GIGABYTE\UpdManager
    • Start Menu\Programs\MacDrive 8

    Let us know the results.
      My Computer


 

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