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Windows 7: BSOD viewing video files

25 Nov 2012   #1

Windows 7 Home Premium 32 bit
BSOD viewing video files


I am using a TOSHIBA Satellite Notebook with Windows 7 preloaded, nearly 3 years old.
It has the following configuration:

Intel Core 2 Duo 2.20 GHz
RAM 3.00 GB
32 bit

For about the past month and a half my machine is crashing, and displaying the BSOD. The crashes started happening while watching video files, and nowadays it is simply difficult to get the computer to start at all. My laptop restarts several times before it actually starts operating continuously.

I would be grateful if someone can diagnose what's wrong with my laptop. I am attaching the zipped crash report with this request.

Thanks in advance,


My System SpecsSystem Spec
25 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Welcome aboard.
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 87555024, b2000040, 800}

Probably caused by : GenuineIntel

Followup: MachineOwner
Follow the guide Stop 0x124 - what it means and what to try

At the same time, you have 36 programs in startup. Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept the restart.
Another bad thing, there is McAfee. Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
My System SpecsSystem Spec

 BSOD viewing video files

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