Always BSOD while surfing internet

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  1. Posts : 27
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
       #1

    Always BSOD while surfing internet


    Hi Guys,I have a very strange problem,my PC gets restarted always while surfing the internet with multiple tabs open in chrome as well as with other browsers,I checked and replaced with new ram sticks,cleaned my PC,reapplied thermal compound reseated all my hardware components.This Problem started when i bought new graphics card and power supply,but my motherboard is old one.It was great for few days with the new graphics card,but later it started to restart the PC automatically with no bios post beep,it took all components to be reseated to start the PC,but now i don't have Graphics Card installed still my PC always restarts though.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA8004429010
    BCP2: FFFFF88006A40CB0
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\112512-34741-01.dmp
    C:\Users\Madmax\AppData\Local\Temp\WER-53414-0.sysdata.xml

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      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hello madmax999.

    Install Service pack 1.
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack Center - Microsoft Windows

    You have uploaded a single dump, that is a display/video related error.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa8004429010, fffff88006a40cb0, 0, 2}
    
    Unable to load image igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    Probably caused by : igdkmd64.sys ( igdkmd64+23cb0 )
    
    Followup: MachineOwner
    ---------
    It is caused by the very old intel graphics driver.
    Code:
     lmvm igdkmd64
    start             end                 module name
    fffff880`06a1d000 fffff880`06ff0500   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Wed May 06 23:52:19 2009 (4A01D55B)
        CheckSum:         005D8353
        ImageSize:        005D3500
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Get the updates from Intel Download Center, and follow STOP 0x116: VIDEO_TDR_ERROR troubleshooting.

    For more, post following Blue Screen of Death (BSOD) Posting Instructions .
      My Computer


  3. Posts : 27
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #3

    Thanks alot for taking time to reply me i'll upload my complete dump file,once again thank u very much.
      My Computer


  4. Posts : 27
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #4

    Still Problem persist


    later as suggested i upgraded all my graphics drivers and every thing was fine,then i installed my graphics card and played a couple of games,suddenly my PC Shutdown and restart without any warning,no graphics card overheating still the PC restarted 3-4 times.Does this happen due to old windows 7 service pack or should i upgrade it to service pack 1 or else its the hardware problem?
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Ensure it is a hardware problem or not. Stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    Install Service pack 1.
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack Center - Microsoft Windows

    See what comes out.
      My Computer


  6. Posts : 27
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #6

    thanks i'll check.
    meanwhile what are the advantages with windows 7 service pack 1
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    It will give more stability and strength against threats .... viruses etc.
      My Computer


  8. Posts : 27
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #8

    ok,but my graphics card is new GTX 560ti and my motherboard is old does this cause any matching issues with each other
      My Computer


  9. Posts : 26,869
    Windows 11 Pro
       #9

    No, it shouldn't cause any issues. Your board should be fine. Have you installed the Nvidia drivers? I notice your BSOD was caused by an Intel graphics driver.
      My Computer


  10. Posts : 27
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #10

    Ok.
      My Computer


 
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