BSOD Problem

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  1. Posts : 9
    Windows 7 Professional 64 bit
       #1

    BSOD Problem


    Hello Guys,

    I recently build a computer and it is working good but, when my pc goes on sleep mode, the pc shutsdown (BSOD). This only happens when the pc goes on sleep mode. I have downloaded the SF Diagnostic Tool and here are the results, please someone help me. Please see the attachment (rick2424_SF....)
      My Computer


  2. Posts : 851
    Windows 8 Professional x64
       #2

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 7A, {fffff6fc40014d70, ffffffffc000009d, 92b4bbe0, fffff880029ae000}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36bea )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fc40014d70, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc000009d, error status (normally i/o status code)
    Arg3: 0000000092b4bbe0, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff880029ae000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    
    Debugging Details:
    ------------------
    
    
    ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED
    
    DISK_HARDWARE_ERROR: There was error with disk hardware
    
    BUGCHECK_STR:  0x7a_c000009d
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80002d06552 to fffff80002c98fc0
    
    STACK_TEXT:  
    fffff880`03763708 fffff800`02d06552 : 00000000`0000007a fffff6fc`40014d70 ffffffff`c000009d 00000000`92b4bbe0 : nt!KeBugCheckEx
    fffff880`03763710 fffff800`02cbfcbf : fffffa80`11f85160 fffff880`03763880 fffff800`02ecb540 fffffa80`11f85160 : nt! ?? ::FNODOBFM::`string'+0x36bea
    fffff880`037637f0 fffff800`02ca6589 : 00000000`00000000 00000000`00000001 ffffffff`ffffffff 00000000`00000001 : nt!MiIssueHardFault+0x28b
    fffff880`037638c0 fffff800`02ccca64 : 00000000`00000001 fffff880`029ae000 fffffa80`0af08000 fffff6fc`40014d48 : nt!MmAccessFault+0x1399
    fffff880`03763a20 fffff800`02cccc54 : fffffa80`09c5bb50 00000000`00000001 fffffa80`00000000 fffff800`02cc9a9b : nt!MiInPageSingleKernelStack+0x134
    fffff880`03763b30 fffff800`02cccbef : 00000000`00000000 00000000`00000001 fffffa80`06681890 00000000`00000080 : nt!MmInPageKernelStack+0x40
    fffff880`03763b90 fffff800`02ccc928 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`06681800 : nt!KiInSwapKernelStacks+0x1f
    fffff880`03763bc0 fffff800`02f2fe5a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeSwapProcessOrStack+0x84
    fffff880`03763c00 fffff800`02c89d26 : fffff880`03365180 fffffa80`0670d040 fffff880`0336ffc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03763c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+36bea
    fffff800`02d06552 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+36bea
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  503f82be
    
    FAILURE_BUCKET_ID:  X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+36bea
    
    BUCKET_ID:  X64_0x7a_c000009d_nt!_??_::FNODOBFM::_string_+36bea
    
    Followup: MachineOwner
    ---------
    I found this in system events

    Code:
    Event[446]:
      Log Name: System
      Source: Disk
      Date: 2012-10-26T06:17:00.404
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: JuanRicardo-PC
      Description: 
    The driver detected a controller error on \Device\Harddisk1\DR1.
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.


    Try reconnecting the HDD to computer and see if the problem exists

    Also run a few tests on HDD

    http://www.hdtune.com/

    click health tab and post back the results
      My Computer


  3. Posts : 9
    Windows 7 Professional 64 bit
    Thread Starter
       #3

    Here are the results of my boot drive = SSD
    Attachment 243132


    Please...what does the results mean?
      My Computer


  4. Posts : 851
    Windows 8 Professional x64
       #4

    rick2424 said:
    Here are the results of my boot drive = SSD
    Attachment 243132


    Please...what does the results mean?
    Don`t get scared.

    It is common to have few bad sectors on the disk.. If it has many then a replacement might be necessary..

    Please give this a try

    Check your hard disk for errors
      My Computer


  5. Posts : 851
    Windows 8 Professional x64
       #5
      My Computer


  6. Posts : 9
    Windows 7 Professional 64 bit
    Thread Starter
       #6

    ok will check later on the day...to see the results and I will keep you posted.
      My Computer


  7. Posts : 9
    Windows 7 Professional 64 bit
    Thread Starter
       #7

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-7YYHK-KC3KC-VKHJY
    Windows Product Key Hash: tbqugGSePnn2icXX/FHA4VjqTp4=
    Windows Product ID: 00371-OEM-9372806-89891
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {03967AE7-7E9F-48C7-AA6D-FFD387314ED3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Allowed
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{03967AE7-7E9F-48C7-AA6D-FFD387314ED3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKHJY</PKey><PID>00371-OEM-9372806-89891</PID><PIDType>8</PIDType><SID>S-1-5-21-3056566329-2071647581-227135968</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P2.50</Version><SMBIOSVersion major="2" minor="7"/><Date>20121031000000.000000+000</Date></BIOS><HWID>1C393907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Western Standard Time(GMT-04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-728-089891-02-1033-7601.0000-3062012
    Installation ID: 001034098304592121223761655926442135936456813091588056
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: VKHJY
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 11/26/2012 7:47:17 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:26:2012 10:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LgAAAAEAAwABAAEAAAABAAAAAQABAAEAln0mUWgR6O10xMK/lsBMZUo60A6WYw==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			ALASKA		A M I
      FACP			ALASKA		A M I
      HPET			ALASKA		A M I
      MCFG			ALASKA		A M I
      FPDT			ALASKA		A M I
      SSDT			Intel_		AoacTabl
      AAFT			ALASKA		OEMAAFT 
      SSDT			Intel_		AoacTabl
      SSDT			Intel_		AoacTabl
      SSDT			Intel_		AoacTabl
      BGRT			ALASKA		A M I
      My Computer


  8. Posts : 9
    Windows 7 Professional 64 bit
    Thread Starter
       #8

    Here is the results from mga diag report, please tell me if these got resolve.
      My Computer


  9. Posts : 9
    Windows 7 Professional 64 bit
    Thread Starter
       #9

    How can I solve mines.
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    The Key in use here is a COA_SLP Key - which is only valid on machines from a large manufacturer, as backup to the OEM_SLP Key the machine ships with.

    You state that you built this machine yourself, and the motherboard appears to be a retail one.

    From where did you acquire this copy of Windows 7 and its Key?
      My Computer


 
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