Brand new computer, occasional BSOD, can't find any pattern

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  1. Posts : 212
    Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
       #11

    Thanks Arc, I assumed with me saying uninstaller they would know to click uninstall. Will keep that in mind.
      My Computer


  2. Posts : 18
    Windows 7 Professional x64
    Thread Starter
       #12

    Arc said:
    You need to uninstall Daemon tools. It is a very frequently BSOD causer.
    Code:
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    *** WARNING: Unable to verify timestamp for dtsoftbus01.sys
    Try to search for any available updates for your Atheros NIC driver, in ATHEROS drivers for Microsoft Windows (Atheros?????).
    Okay I recently uninstalled Daemontools. I never had SPTD installed so there are no traces of Daemontools left on my computer. Still blue screens

    I have the latest network driver available, and I have also tried previous versions. seems like all my crashes dont create dumpfiles..
    here is the latest one anyways.
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #13


    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 109, {a3a039d89f233b25, 0, 3b9608d50c8b7264, 101}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup: MachineOwner
    ---------
    Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

    Driver Verifier - Enable and Disable

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  4. Posts : 18
    Windows 7 Professional x64
    Thread Starter
       #14

    Arc said:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 109, {a3a039d89f233b25, 0, 3b9608d50c8b7264, 101}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup: MachineOwner
    ---------
    Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

    Driver Verifier - Enable and Disable

    Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

    Let us know the results, with the subsequent crash dumps, if any.
    Okay so I just got a new bsod in Verifier, pointing towards my external soundcard (latest drivers installed). So now I have had the following programs and drivers causing bsod. (all programs and external hardware have run without any problem on my other windows 7 laptop and my macbook):

    Nod32
    Automap (Midikeyboard software and driver)
    M-audio Fast track ultra (the soundcard that just caused a bsod, Minidump attached)
    Evoluent mouse driver (for an ergonomic mouse I just bought, not sure if there was a dumpfile created for this one.)
    Daemontools (without SPTD)
    igdkmd64.sys (which is my graphics drivers, right?)

    Is this really normal? considering all drivers are up to date and problems keep reoccuring with different drivers constantly
    How reliable are BSOD results from "Driver verifier"? Does "driver verifier" stress the drivers in a way that would not cause any problems in normal operation and thereby create "false-positive" results?

    Would it theoretically be possible that a single external component, such as a mouse, keyboard or monitor corrupts the system and creates problems in other drivers?

    Im really giving up all hope on this computer, as unstable as it seems
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #15

    Well, all those are normal.

    • Nod32: Like all other AV programs, they also crash. You may try upgrading it to the latest, or choose a lightweight one lime Microsoft Security essentials.
    • AutoMap: I am not very sure, never dealt with it.
    • Daemon Tools: Most well knows BSOD causer. SPTD not needed, dtsoftbus01.sys alone is enough to do it.
    • Display and sound driver: They crashes frequently. Either outdated driver, or a weak driver version, or improper installation cause it.
    • All the third party mouse drivers are crashers, depending on situation.

    DV is a widely used tool, and we depend on it. It is the fact that it put a stress, but within the stress, the drivers who are faulty and weak, eventually fail.



    To me, the computer itself is not unstable, but it needs proper tuning and maintenance, and it is to be done manually.
      My Computer


  6. Posts : 18
    Windows 7 Professional x64
    Thread Starter
       #16

    Arc said:
    Well, all those are normal.

    • Nod32: Like all other AV programs, they also crash. You may try upgrading it to the latest, or choose a lightweight one lime Microsoft Security essentials.
    • AutoMap: I am not very sure, never dealt with it.
    • Daemon Tools: Most well knows BSOD causer. SPTD not needed, dtsoftbus01.sys alone is enough to do it.
    • Display and sound driver: They crashes frequently. Either outdated driver, or a weak driver version, or improper installation cause it.
    • All the third party mouse drivers are crashers, depending on situation.

    DV is a widely used tool, and we depend on it. It is the fact that it put a stress, but within the stress, the drivers who are faulty and weak, eventually fail.



    To me, the computer itself is not unstable, but it needs proper tuning and maintenance, and it is to be done manually.
    Okay, so I have removed both the midi keyboard driver and external audiodriver, also their software but the problem seems to persist. Recently I have discovered that whenever i download files in my webbrowsers (Chrome or firefox) or when i try to extract/install files from a usb flashdrive the files constantly appear to be corrupted (crc-errors in winrar and random files in installations list as corrupted and gives me an option to cancel, retry or continue anyway

    My first thought was that this must be caused by a problem with either the ram or harddrive. So last night I scanned my hard driver for errors, it showed no signs of bad sectors, I am currently running memtest86. It has currently 7 passes without any errors. Is that enough or should i run it longer?

    Could this corruption problem somehow be caused by the "Realtime protection" in Microsoft Security Essentials? I don't think i have installed any new programs since MSE
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #17

    zap514 said:
    Could this corruption problem somehow be caused by the "Realtime protection" in Microsoft Security Essentials? I don't think i have installed any new programs since MSE
    Perhaps not ... still, scan the system for possible virus infection.


    And, next time, upload the crash dumps, too.
      My Computer


  8. Posts : 18
    Windows 7 Professional x64
    Thread Starter
       #18

    Arc said:
    zap514 said:
    Could this corruption problem somehow be caused by the "Realtime protection" in Microsoft Security Essentials? I don't think i have installed any new programs since MSE
    Perhaps not ... still, scan the system for possible virus infection.


    And, next time, upload the crash dumps, too.
    Previously when running TDSKILLER i found no threats, yesterday when i ran it, i found several forged files, and whenever i put them in quarantine and scanned again, new threats came up and it never ended

    I decided to format harddrive and reinstall the OS since TDSKILLER could'nt fix my problem.

    So everything appeared to be going well after the fresh install, i ran some updates through windows update after installing all the latest drivers, then all of a sudden. BSOD (no dumpfile)... then the problems came back with corrupt files, most downloaded files got corrupted, also files copied from USB flashdrives. so I ran TDSKILLER, and once again, finds dozens of reappearing forged files(?). I managed to install malwarebytes after a lot of tries, the search came out clean. I tried using kasperskys rescue disk from usb but it failed to scan.

    Any idea what the problem might be?

    EDIT: They are all listed as Forgedfile.multi.generic
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #19

    TDSSKiller kills threats called rootkit, and they stays in the BIOS. A formatting cannot clear them. Try killing the files, not quarantining.

    Also, you may try another utility .... Malwarebytes : Malwarebytes Anti-Rootkit.

    Let Windows Defender Offline a go, too.
      My Computer


  10. Posts : 18
    Windows 7 Professional x64
    Thread Starter
       #20

    Arc said:
    TDSSKiller kills threats called rootkit, and they stays in the BIOS. A formatting cannot clear them. Try killing the files, not quarantining.

    Also, you may try another utility .... Malwarebytes : Malwarebytes Anti-Rootkit.

    Let Windows Defender Offline a go, too.
    I have managed to remove some kind of MBR virus from my computer through Comodos rescue disc, I formated the computer and made scans with Malwarebytes anti-rootkit, tdskiller and MSE, found nothing, so it's definitely gone now. It also turns out
    that my BIOS were really outdated so I figured that might be the problem (was F5, current version is F14)
    This time I installed nothing more than firefox and MSE and let it run over night with driver verifier on, everything seemed fine. Downloaded files would still sometimes get corrupted though. So i thought maybe my ethernet cable is bad, but I have tried it in my other two computers running Windows 7 sp1 and Snowleopard 10.6.8. Did'nt get a single corrupted file there. Now i just got a new BSOD
    I have attached the dmp
    any ideas?

    EDIT: I ran verifier on all drivers except those signed by microsoft
    Last edited by zap514; 13 Dec 2012 at 14:12.
      My Computer


 
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