BSOD when playing any game


  1. Posts : 14
    Windows 7 Ultimate x64
       #1

    BSOD when playing any game


    Hi ! I was able to play games until today,when i enter in any game my pc first freezes then screen start to blink then i get whole black screen,then it shows me some blue screen after that pc shut down...If you can help me it will mean me alot i iwll be very very thankfull its some kind of emergency
    Last edited by ShonE81; 15 Dec 2012 at 10:36.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    OK, you post it following the Blue Screen of Death (BSOD) Posting Instructions :)
      My Computer


  3. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Arc said:
    OK, you post it following the Blue Screen of Death (BSOD) Posting Instructions :)
    Posted :)
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Install Service pack 1.
    Code:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.17118.x86fre.win7_gdr.120830-0334
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack Center - Microsoft Windows

    It is a stop 0x116, which is a display/video related bugcheck.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {86926408, 8e3b986e, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+786e )
    
    Followup: MachineOwner
    ---------
    You need to follow the guide: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    Your dispaly driver is kinda old.
    Code:
    lmvm atikmpag
    start    end        module name
    8e3b2000 8e3fe000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Wed Jul 04 10:40:31 2012 (4FF3D047)
        CheckSum:         0004B11D
        ImageSize:        0004C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update your ATI/AMD display driver.
    You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


    During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

    Aslo stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    If you overclocking, get rid of all the overclocks, set them all back to normal.
    Clean inside the computer very carefully, including the air vents and fans.
    Monitor the system temperature and the graphics card's temperature using Speccy.

    Let us know the results.
      My Computer


  5. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Arc said:
    Install Service pack 1.
    Code:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.17118.x86fre.win7_gdr.120830-0334
    Learn how to install Windows 7 Service Pack 1 (SP1)
    Service Pack Center - Microsoft Windows

    It is a stop 0x116, which is a display/video related bugcheck.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {86926408, 8e3b986e, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+786e )
    
    Followup: MachineOwner
    ---------
    You need to follow the guide: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

    Your dispaly driver is kinda old.
    Code:
    lmvm atikmpag
    start    end        module name
    8e3b2000 8e3fe000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Wed Jul 04 10:40:31 2012 (4FF3D047)
        CheckSum:         0004B11D
        ImageSize:        0004C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update your ATI/AMD display driver.
    You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


    During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

    Aslo stress test the Graphics Card using Furmark.
    Video Card - Stress Test with Furmark

    If you overclocking, get rid of all the overclocks, set them all back to normal.
    Clean inside the computer very carefully, including the air vents and fans.
    Monitor the system temperature and the graphics card's temperature using Speccy.

    Let us know the results.
    I updated my display driver and installed SP1,im sorry but im new into pc repairs and
    im not to much good at english so i didnt understand what i need to do to follow the guide STOP 0x116: VIDEO_TDR_ERROR troubleshooting
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Unfortunately

    For now, you follow the rest of my instructions. Can you understand those?
    Асло стрес тест користи ФурМарк графичку картицу.
    Video Card - Stress Test with Furmark

    Ако оверклок, отарасити свих оверцлоцкс, поставите их све врати у нормалу.
    Очистите унутрашњост рачунара веома пажљиво, укључујући ваздушне отворе и навијача.
    Пратите температуру система и графичке картице температуру помоћу Спецци Speccy
      My Computer


  7. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Ok this helped me now i can run games nice now,i am really really thankfull for this youre the best
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Nice to know that your issue is solved. Let us know if there is any further issue.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:53.
Find Us