3 identical machines BSOD, running propietary software.

jmcgeap · 27 Nov 2012

This vendor has sent me a total of 6 machines, all are BSOD, 3 were XP, the latest 3 Windows 7. That said, I have another of their machines (same software) that has been rock solid this whole time. and I have about 20 other machines in same room that aren't having any issues.

The crashes have happened while running the software, and did not happen when I ran memtest for several days.

The machines do have a Matrox ConvertDVIPlus attached.

Arc · 28 Nov 2012

Welcome aboard. What Antivirus do you use?

I think, you should Scan the system for possible virus infection.

Let us know the results.

jmcgeap · 28 Nov 2012

Thanks for the reply. I ran both and they found nothing to report.

Arc · 28 Nov 2012

In that case, you should plan to enable driver verifier.

Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

jmcgeap · 29 Nov 2012

There were no crashes in 24 hours with verifier.exe.

Arc · 30 Nov 2012

So disable verifier, and notice if the crashes comes back or not.

jmcgeap · 01 Dec 2012

Indeed the BSOD returned in about 12 hours I think.

Arc · 01 Dec 2012

The display driver version you are using sometimes is troublesome.

Code:

2d36bb8  940cc176Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x97176

Download and install Driver Fusion.
Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Drivers > Beta and Legacy; search there with your cards particulars for GeForce 306.23 Driver, dated 13.9.2012 and install it.

Why do you use Matrox? Any special reason?

Code:

82d36ba4  8e1d2914Unable to load image \SystemRoot\system32\DRIVERS\mvkUsbBus.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mvkUsbBus.sys
*** ERROR: Module load completed but symbols could not be loaded for mvkUsbBus.sys
 mvkUsbBus+0x5914

As you see, it is crashing. Better you uninstall it.

Let us know the results.