BSOD when printing with HP deskjet 3050a


  1. Posts : 2
    Windows 7 home premium 64bit
       #1

    BSOD when printing with HP deskjet 3050a


    Brand new Dell with Win 7 Home pre, Brand new HP 3050a. Printing from a call reporting application. Some print jobs make it through but more often it will print three or four pages and crash. I've attached the .dmp files from my troubleshooting session. Any help reading these would be greatly appreciated. Thanks!
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Welcome to Sevenforums :)

    Your USB 3.0 eXtensible Host Controller driver is the cause, you should update it:
    http://downloadcenter.intel.com/Sear...90&FamilyId=42

    Code:
    BugCheck 1E, {0, 0, 0, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iusb3xhc.sys
    *** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
    
    Followup: Pool_corruption
    Code:
    fffff880`0490b000 fffff880`049cf000   iusb3xhc T (no symbols)           
        Loaded symbol image file: iusb3xhc.sys
        Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
        Image name: iusb3xhc.sys
        Timestamp:        Mon Feb 27 14:56:53 2012 (4F4B6175)
        CheckSum:         000C5E11
        ImageSize:        000C4000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 2
    Windows 7 home premium 64bit
    Thread Starter
       #3

    Thanks!


    Yowanvista, your fix was right on the money. Been printing reports and not one bsod since. Much appreciated!!
      My Computer


 

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