BSOD when playing BF3 - The computer has rebooted from a bugcheck.

Sinistercr0c · 06 Dec 2012

Hi all,

New to the forum so hoping I get this right. Basically I have started experiencing BSOD's when playing BF3 as follows:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000008, 0x000000008005f031, 0x00000000000006f8, 0xfffff880011acf4d).

I have not changed any hardware, and suspect something around the game being updated has started to cause me problems. I have carried out the capture utility as instructed and am really hoping some of you Gurus can point me in the right direction.

Many thanks

Sinister.

Sinistercr0c · 06 Dec 2012

realise I may be being premature but any early views?

Many thanks.

Colinjbro · 06 Dec 2012

What operating system are you using? There is a bad memory leak with windows 8 at the minute. Also, what graphics card are you using? If you are using nvidia and just installed the latest driver that was relaxed in the last day or so then try uninstalling your driver with clean sweeper or something like that and rolling back to the last driver you were using before you were getting the crashes.

Sinistercr0c · 06 Dec 2012

Hi Colinjbro,

I'm on win7 x64 with the latest nvidia driver (however the BSOD happened on the prior version also). I may uninstall the gfx driver/clean up and re-install from scratch.

thanks for your reply.

I'm still hoping someone can interrogate the DMP fille attached within the zip file and give me something more definitive though.

Cheers.

koolkat77 · 07 Dec 2012

Code:

STOP 0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP  
Usual causes:  Memory corruption, Hardware (memory in particular), 
Overclocking failure, Installing a faulty or mismatched hardware 
(especially memory) or a failure after installing it, 3rd party firewall, 
Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards,
Incompatible storage devices, Overclocking, Virus scanner, Backup tool, 
Bad motherboard, Missing Service Pack
BugCheck 7F, {8, 8005f031, 6f8, fffff880011acf4d}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  bf3.exe

Uninstall any Backup tool(s) if you have them.

Code:

Start Menu\Programs\Acronis	Public:Start Menu\Programs\Acronis	Public
Start Menu\Programs\Acronis\DiskDirector	Public:Start Menu\Programs\Acronis\DiskDirector	Public

If you are overclocking any hardware, STOP. Reset any changed values back to default. Uninstall all/any overclocking software and can lead to system instability and BSOD's. Please reset all components to their stock speeds and then remove the software.

AVG can contribute in BSOD-s sometimes. Please uninstall it and replace with Microsoft Security Essentials (to test).

AVG | Download tools and utilities

MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-

1. Microsoft Security Essentials - Free Antivirus for Windows
2. Malwarebytes - Free
3. Good and Free system security combination.

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

For monitoring the heat/celsius of the system, use Speccy or HWinfo:

Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.

1. Click on the
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type SFC /scannow

Full tutorial here:

SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:

Disk Check

Free up the start-up, nothing except the antivirus is usually needed:

Upload a screenshot of your hard disk using crystal disk info and Summary tab using Speccy:

Check for a newer version on the BIOS:

Code:

BIOS Version/Date	Phoenix Technologies, LTD ASUS M2N32-SLI DELUXE ACPI BIOS Revision 5002, 18/03/2010

Clear any dust accumulated.

Can you tell us why these devices are disabled?

Code:

Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter	USB\VID_0BDA&PID_8187\0015AF013FCF	This device is disabled.
AODDriver4.01	ROOT\LEGACY_AODDRIVER4.01\0000	This device is not present, is not working properly, or does not have all its drivers installed.

Go to this link: Intel® Driver Update Utility and check the system for latest updates. Download and install any newer drivers it finds.
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