BSOD Resulting in slower Laptop


  1. IronValley
    Posts : 1
    Windows 7 Home Premium x64
       New #1

    BSOD Resulting in slower Laptop


    Hi, I've recently experienced some issues with my laptop, and it seems like a BSOD while playing Planetside 2 was the cause.

    I've check the log viewer, and found an issue with WHEA 17 warnings.

    I've followed the guide here Potential Fix For Nvidia Owners with Stop/WHEA Event 17 Errors!

    However, it doesn't seem to have resolved the issue.

    After the BSOD, I reinstalled the latest NVidia drivers, causing my computer to recheck the Windows Experience index. I previously had a score of 7.1, but after the BSOD, it fell to 6.2

    The bottleneck is now my Disk Transfer rate, suggesting an issue with my OCZ Agility3 SSD.

    I'm attaching two BSOD reports, (they happened in short succession) and hopefully you guys will be able to help me find the issue with my laptop.
      My Computer
    Quote Quote

  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    Welcome

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

    From the dump files it looks like the atheros drivers are outdated. Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to; Atheros and restart the system. Delete remnants of its drivers/older drivers using Driver Fusion/Sweeper

    If its wireless, match your device from here:

    If its not a wireless, match your device from here:

    Also update the firmware of the SSD
      My Computer
    Quote Quote

 

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