blue screen with message Stop: 0x000000FA (0x000000000000001, 0xFFFFFA


  1. Posts : 6
    windows 7 Ultimate x64
       #1

    blue screen with message Stop: 0x000000FA (0x000000000000001, 0xFFFFFA


    My Compaq presario CQ56 keep showing blue screen with message

    Code:
     
    Stop: 0x000000FA (0x000000000000001, 0xFFFFFA80059A4040, 0xFFFFF88003B23690, 0x0000000000000957)
     
    HTTP.sys - Address FFFFF88003B23690 base at FFFFF88003B12000, Datestamp 4ce793ce
     
    The microsoft genuine advantage diagnostic tools gives this result
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
     
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {E23542C8-3EA9-476D-ABA5-1CD313553830}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
     
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
     
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
     
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
     
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
     
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
     
    File Scan Data-->
     
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E23542C8-3EA9-476D-ABA5-1CD313553830}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-2025255130-441491199-3424780913</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario CQ56 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.18</Version><SMBIOSVersion major="2" minor="6"/><Date>20110418000000.000000+000</Date></BIOS><HWID>88813C07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
     
    Spsys.log Content: 0x80070002
     
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
     
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-3322010
    Installation ID: 005636333261218523508940041243477121098636095644240762
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 3Q6C9
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 12/13/2012 12:58:57 PM
     
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:5:2012 16:15
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
     
     
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAQABAAAAAwABAAEAeqi2SwyXtuwkhYZ+xJZilSIkaJYm6Bh5
     
    OEM Activation 1.0 Data-->
    N/A
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HP 1604 
    FACP HP 1604 
    HPET HP 1604 
    BOOT HP 1604 
    MCFG HP 1604 
    SLIC HPQOEM SLIC-MPC
    SSDT AMD POWERNOW

    Can somebody help me please???
    Last edited by Brink; 13 Dec 2012 at 13:44. Reason: code box
      My Computer


  2. Posts : 1,314
    Windows 7 64-bit
       #2

    May wanna provide us a report as instructed here. Also may wanna turn on Driver Verifier as instructed here and provide us crashdumps from any further crashes after DV has been activated.

    This particular crash is new to me, but it's nothing too hard. It means the HTTP.sys driver that came with Windows got messed up somehow. Either the file itself has been compromised through some means of corruption, or the image held in RAM has been compromised from either malware or a bad driver. Make sure that the following are updated:


    • Network drivers (both NIC and wifi if both are present)
    • BIOS
    • Chipset drivers
    • Audio drivers (audio shares resources with network so can cause issues)
    • Antivirus
    • Web browser(s)

    Once we have that report (the crashdumps are most important) we'll have the data we need to look into this further.
      My Computer


  3. Posts : 6
    windows 7 Ultimate x64
    Thread Starter
       #3

    take a look on that...


    How can I know if they are updated?

    • Network drivers (both NIC and wifi if both are present)
    • BIOS
    • Chipset drivers
    • Audio drivers (audio shares resources with network so can cause issues)
    • Antivirus
    • Web browser(s)

    Do you think it's something i can fix myself??
      My Computer


  4. Posts : 1,314
    Windows 7 64-bit
       #4

    If you're unsure if they're updated, then most likely they aren't. Go to the Compaq website and search for your specific system and download and install the latest drivers associated with each entry I've mentioned, besides browser and antivirus of course - those you'll have to look online or use their internal update feature. Often, though, if there's a complete new version of the software out, the internal update will not update to it but to the latest bugfix/security fix version, so you may want to check their respective websites for any new versions.

    I noticed that your report is very sparse, with only 3 files. Please follow all instructions in the article entirely. At the very least we'll need the crashdumps, which are located in Windows/Minidump directory.
      My Computer


  5. Posts : 6
    windows 7 Ultimate x64
    Thread Starter
       #5

    the problem still exists


    I have updated the one that you have told me and it's still logged off with the blue screen.
      My Computer


  6. Posts : 6
    windows 7 Ultimate x64
    Thread Starter
       #6

    the minidump zip file


    attached is the mini dump file
      My Computer


  7. Posts : 6
    windows 7 Ultimate x64
    Thread Starter
       #7

    Vir Gnarus or somebody else can you help please?


    Vir Gnarus ou somebody else can you help me with this please???
    My BSOD keep shutting down my Presario CQ56. I don't know what else to do. I have installed google chrome by mistake and every time I tried to removed it the blue screen showed up. When the computer is on there is a message that showed up to say a problem with windows...What can I do. I attach the file with this message and you can take a look please.
      My Computer


  8. Posts : 6
    windows 7 Ultimate x64
    Thread Starter
       #8

    Can you help me please!!!!!


    I attach the minidamp file to this message.
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    I have seen that Vir is offline for 4 days, so posting here ... Vir will definitely have a look when he will be back.

    Scan the system for possible virus infection.


    Let us know the results.
      My Computer


  10. Posts : 1,314
    Windows 7 64-bit
       #10

    Do an overnight Memtest86+ run and report back to us on it. Also, turn on Driver Verifier and report back to us on any new crashes with new crashdumps. Make sure to read all instructions carefully.
      My Computer


 

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