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Windows 7: BSOD 0x0000001E I Think It Might Be Adbrite Virus

03 Dec 2012   #1
grad051709

windows 7 home premium 32
 
 
BSOD 0x0000001E I Think It Might Be Adbrite Virus

So I have a Sony Vaio VPCEB23FM laptop, that randomly has been getting BSOD for about a month now. I think I've narrowed the problem down to adbrite, which apparently is maleware that affects google chrome users. I've already run scans using ad ware and mal ware, but neither one has completely solved the problem. From what I've read online i need to delete adbrites "registry" from my computer. I went into the registry but I'm not entirely sure which ones belong to adbrite so I dont wanna go deleting something I might need. Well I downloaded "Revo Unistaller" hoping it would unistall Google Chrome all together and any traces of adbrite as well. However my latop always shuts down right in the middle of the uninstall, showing me the BSOD, so can anyone offer any suggestions?


My System SpecsSystem Spec
.
04 Dec 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.


Are you able to get into Safe Mode with networking and upload the DMP files for us?Make scans with the following:



-Kaspersky TDSSKiller-ESET online scannerIn addition, you may run the malicious software removal tool and WDO:What antivirus are you currently using? McAfee?

I'd also suggest to make full scan with:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


Run a full scan with both (separately) once downloaded, installed and updated.

Post back your results.
My System SpecsSystem Spec
04 Dec 2012   #3
grad051709

windows 7 home premium 32
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Welcome to SevenForums.



Are you able to get into Safe Mode with networking and upload the DMP files for us?Make scans with the following:




-Kaspersky TDSSKiller-ESET online scannerIn addition, you may run the malicious software removal tool and WDO:What antivirus are you currently using? McAfee?

I'd also suggest to make full scan with:-
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


Run a full scan with both (separately) once downloaded, installed and updated.

Post back your results.
here's the dump files
My System SpecsSystem Spec
.

04 Dec 2012   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
My System SpecsSystem Spec
04 Dec 2012   #5
grad051709

windows 7 home premium 32
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
here's the file
My System SpecsSystem Spec
04 Dec 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Doesn't load. Try again.

PS. Have you done any of the virus scans? Did they pick anything?
My System SpecsSystem Spec
04 Dec 2012   #7
grad051709

windows 7 home premium 32
 
 

ugh ok I will and yea I ran the TDSSKiller and when it was removing whatever it found it bluescreened me again -__-
My System SpecsSystem Spec
04 Dec 2012   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

OK.

Once you're done scanning with all the tools listed, update the thread with new logs.

Will post more steps for you.

Take your time
My System SpecsSystem Spec
04 Dec 2012   #9
grad051709

windows 7 home premium 32
 
 

i hope these work
My System SpecsSystem Spec
04 Dec 2012   #10
grad051709

windows 7 home premium 32
 
 

I'm running the windows 7 malicious software scan now
My System SpecsSystem Spec
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 BSOD 0x0000001E I Think It Might Be Adbrite Virus




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