window 7 shuts and restarts again

Sir,
My pc while surfing online and offline(sometimes) shuts down and again restarts and displays:
"windows has recovered from unexpected shutdown
problem signature:
problem event name : Bluescreen
os version:6.1.7600.0.0.256.1
Locacle ID: 1033
Additional information about the problem:
BCCode: 116
BCP1 :84D58510
BCP2:8F2159BO
BCP3:00000000
BCP4:00000002
OS Version:6_1_7600
ServicePack:0_0
Product:256_1
I am attaching SF_04-12-2012.7z zip genrated file for your kind information.
Please help and guide me to slove this problem.
thanking you.

koolkat77 said:

Hi,

Uninstall AVG, replace with Microsoft Security Essentials.

• AVG | Download tools and utilities

Recommended antivirus program for Windows 7 based on stability compared to others:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Microsoft Security Essentials Download | Free Spyware Protection
• Malwarebytes - The Free version
• Good and Free system security combination.

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

---

Install all updates including Service Pack-1:

• Learn how to install Windows 7 Service Pack 1 (SP1)

---

Go to this link: Intel® Driver Update Utility and download and install all latest drivers for your system.

---

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• SFC /SCANNOW Command - System File Checker

---

Free up the start-up, nothing except the antivirus is usually needed.

• Startup Programs - Change
• Troubleshoot Application Conflicts by Performing a Clean Startup

---

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• Disk Check

---

POst back results

Thanks for all the detailed guidance.
Sir,
I have today purchased a new sea gate hard disk 500 GB and installed win 7 ultimo fresh 32 bits.Soon after surfing internet even in the newly installed os and new hard disk computer shutdown abruptly and I got the
following message:

Windows has recovered from an unexpected shutdown

Problem signature:
Problem Event Name : BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Local ID: 1033

Addtional information about the problem:
BCCode : 116
BCPI: 84EDC008
BCP2: 8ED3D980
BCP4: 00000002
OS Versiom: 6_1_7600
Service Pack: 0_0
Product: 256_1



Files that help describe the problem:
C:\Windows\Minidump\O51013-11622_01.dmp
C:\Users\ADMIN\AppData\Local|Temp\WER-30482-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwink/linkid...8&clcid=0*0409

If the online privacy statement is not available, please read our privacy statement offline
C:\Windows\system32\en-US\erofflps.txt

I am really fade up with this please advise and guide me how this can be solved or is it better to switch over to a different Operating System. This has happened twice.
thanks

Arc said:

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

The issue is related to display/graphics, so changing the HDD should not help. And we need to see the data as per the above link to go any further.

Sir,
I got formated my new HDD and reloaded win 7 ultimate, despite this my problem remains the same.
I am now forwarding zip file for your kind perusal and please guide me what I should do to rectify this once for all.
Thanks.

Arc said:

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

Code:

Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255

Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Intel graphics driver is failing here, and it is too old.

Code:

8e004000 8e501000   igdkmd32 T (no symbols)           
    Loaded symbol image file: igdkmd32.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
    Image name: igdkmd32.sys
    Timestamp:        Wed May 06 23:43:40 2009 (4A01D354)
    CheckSum:         0048DF97
    ImageSize:        004FD000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Update the Intel HD Graphics Driver, either from our forum link, Latest Intel HD Graphics Driver for Windows 7, or You may get it from Intel Download Center.
Moreover, you may run the Intel (R) Driver Update Utility to auto detect the appropriate driver for your computer.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
At least 30% more is safe.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Sir,
Thanks for your guidance. I have installed new Intel drivers as per your instruction. Since then I have been using win 7 since one week and there is no problem. I note to download service pack 1 and update periodically

I do not know is this correct place to post this.Please excuse if this not the proper place.

Updater.exe has stopped working
I get this message often .Please guid me ho this can be solved./thanks
Updater.exe has stopped working.
windows can check online solution to the problem the next time you go online.
Check online for a solution later and close the program
Close the program
View problem details.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Updater.exe
Application Version: 0.0.0.0
Application Timestamp: 519c878b
Fault Module Name: Updater.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 519c878b
Exception Code: c0000005
Exception Offset: 000020a6
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt