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Windows 7: BSOD worker_thread_returned_at_bad _IRQL

04 Dec 2012   #1
hjimbob

Windows 7 Home Premium 32bit
 
 
BSOD worker_thread_returned_at_bad _IRQL

Keep getting BSOD at seemingly random times (no particular program is triggering it that i can see)


My System SpecsSystem Spec
.
04 Dec 2012   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums. :)

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
My System SpecsSystem Spec
05 Dec 2012   #3
hjimbob

Windows 7 Home Premium 32bit
 
 

Here's the msinfo32 file. hope this helps :)
My System SpecsSystem Spec
.

05 Dec 2012   #4
hjimbob

Windows 7 Home Premium 32bit
 
 

and the .nfo

thanks
My System SpecsSystem Spec
05 Dec 2012   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks.

This should be an easy fix. *Fingers crossed*

All your dumps come with BugCheck E1 which is common where McAfee is present.
Code:
Start Menu\Programs\McAfee	Public:Start Menu\Programs\McAfee	Public
McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials at least to test. I see that you have already installed Microsoft Security Essentials and running two antiviruses will create issues anyway.MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:- Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.


Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files:
  • 1. Click on the
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type SFC /scannow
Full tutorial here:

Run Disk Check on your hard disk for file system errors and bad sectors on it:

Free up the start-up, nothing except the antivirus is usually needed:

Go to this link and get all latest drivers it will find for your system:Post back results & we'll do more troubleshooting if needed.
My System SpecsSystem Spec
20 Dec 2012   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Did the steps above help?
My System SpecsSystem Spec
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 BSOD worker_thread_returned_at_bad _IRQL




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