Windows Error Reporting: Blue Screen.... but... there wasn't any, help


  1. Posts : 1
    Windows 7 Home Premium x64
       #1

    Windows Error Reporting: Blue Screen.... but... there wasn't any, help


    Hello!

    I'm getting desperate, so please, help me if you can!

    In the Windows Log, I find Windows Error Reports saying that I'm getting Blue Screens. Almost daily. They aren't marked red, though, only white like usual information. Also: I do not experience any Blue Screens! The appear in the Windows Error Report during times I do the most random stuff.

    Error Code 1001 by the way

    Is this dangerous, can this damage my PC? What's up!?





    IMAGE: http://i49.tinypic.com/2m3qo3l.png

    Last edited by ThirdSketch; 05 Dec 2012 at 17:27.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    It is caused by XBox USB wireless controller. BSOD issues in Win7 with 2009 driver (found in mid-2012)
    Code:
    fffff880`037c3f68  fffff880`00f037a7*** WARNING: Unable to verify timestamp for ACPI.sys
    *** ERROR: Module load completed but symbols could not be loaded for ACPI.sys
     ACPI+0xb7a7
    And, it is obviously the 2009 version.
    Code:
    lmvm xusb21
    start             end                 module name
    fffff880`0ba0e000 fffff880`0ba20100   xusb21   T (no symbols)           
        Loaded symbol image file: xusb21.sys
        Image path: \SystemRoot\system32\DRIVERS\xusb21.sys
        Image name: xusb21.sys
        Timestamp:        Fri Aug 14 03:40:17 2009 (4A848F49)
        CheckSum:         0001398B
        ImageSize:        00012100
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from Software Downloads | Microsoft Hardware.

    Also, you need to get rid of intel rapid storage.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "Disc Drives" by clicking on the triangle in front of it.
    5. Select one item under it, right click, uninstall.
    6. Continue the process for all items under "Disc Drives"
    7. Now restart the computer. At restart, windows will auto configure the appropriate system driver, msahci.sys.

    The lot of USBPORT.sys issues might be XBOX related, but be cautious ... take same measures for those, too.

    For the port, first, uninstall and reinstall the USB ports drivers.

    1. Right click on Computer icon > manage. It will open the computer management window.
    2. Click on "Device Manager" in the left pane, it will list all installed devices up.
    3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
    4. Click on one item to select, then right click and uninstall.
    5. Do the same for all.
    6. Restart the computer.
    7. At restart, windows will auto configure the appropriate drivers.

    And, Disable USB Selective Suspense too.
    USB Selective Suspend - Turn On or Off

    For the devices, first, detach all the USB devices other than the keyboard and mouse.
    Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them.

    Uninstall the following programs .... they all are potential BSOD causers.

    • Catalyst control center.
    • Daemon Tools Lite
    • MSI AfterBurn

    Let us know the results.
      My Computer


 

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