No dump file after BSOD: KERNEL_DATA_INPAGE_ERROR


  1. Posts : 1
    Windows 7 Ultimate x64
       #1

    No dump file after BSOD: KERNEL_DATA_INPAGE_ERROR


    I currently have a BSOD that happens once a week or so with the code KERNEL_DATA_INPAGE_ERROR (
    STOP 0x0000007A). I've seen here in other threads that this means: Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack

    I have a Sager laptop running Windows 7 x64. I have all the latest service packs. When the blue screen happens, the dump file fails with status 0xC0000010

    The steps I have already taken:
    1) I ran Chkdsk with multiple options and it found no errors. This includes Chkdsk /r /f
    2) I ran Memtest86+ for 24 hours and 9 passes and it found no errors.

    Specs:
    Operating System: Microsoft Windows 7 Ultimate 64-bit SP1
    CPU: Intel Core i7 2670QM @ 2.20GHz 56 °C
    Sandy Bridge 32nm Technology

    RAM: 12.0 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Motherboard: CLEVO P150HMx (SOCKET 0)
    Graphics:
    Generic PnP Monitor (1920x1080@60Hz)
    1536MB GeForce GTX 560M (CLEVO/KAPOK Computer) 52 °C

    Hard Drive: 699GB Seagate ST9750420AS (SATA) 44 °C
    Optical Drive: MATSHITA BD-MLT UJ240AS
    Audio: Realtek High Definition Audio
    Attached is a screen shot of the blue screen. I've also attached the Speccy output for my hard drive.

    Does anyone have any other suggestions? I am thinking it is a hard drive issue since the BSOD is unable to save the dump file but Chkdsk finds no error.

    Thanks a lot!
    Last edited by bluescreen12; 05 Dec 2012 at 20:25.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SF.

    What antivirus are you using?

    Make scans with the following:

    -Kaspersky TDSSKiller

    -ESET online scanner

    MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-


    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.Additionally, run the malicious software removal tool and WDO:

    Upload a screenshot of your hard disk using crystal disk info:


    Make a hard drive test from the hard drive manufacturers website:


    Run Disk Check on your hard disk for file system errors and bad sectors on it:

    Hard drive test both short and long with:

    Also the DOS version of:

    Post back results.
      My Computer


 

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