PAGE_FAULT_IN_NONPAGED_AREA code 0x50


  1. Posts : 3
    Windows 7 32 Ultimate
       #1

    PAGE_FAULT_IN_NONPAGED_AREA code 0x50


    3 days ago when using ie8 got bsod, which continues on every re-boot right after desktop loads, unless in safe mode. Windows 7 32bit Ultimate

    PAGE_FAULT_IN_NONPAGED_AREA.
    ~ Peformed system restore. No luck in fixing.
    ~ No recent software or hardware installs
    ~ Works fine in safemode with networking
    ~ Ran dell hardware diag. all passes
    ~ ran mem error check. fine
    ~ swaped ram with another dell laptop. did not change.
    ~ downloaded bluescreeviewer. Points to netkrnlpa.exe and halmacpi.dll
    ~ under system devices IDE ATA controller, shows channels 0,1,4,5 and Standard 1.0 serial. A few days a ago it showed channel 3 as well with the yellow triangle! I uninstalled it guessing it could be the problem.
    ~ disabled speaker.

    I have attached minidump files.

    Please help. This sucks.

    "My" Windows Experience Index Rating is now "0"
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Hi,

    Perform a clean boot:

    Uninstall AVG, it contributes in BSOD-s:

    MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.


    Upload a screenshot of your hard disk using crystal disk info & summary tab using Speccy:

    Make a hard drive test from the hard drive manufacturers website.

    Run Disk Check on your hard disk for file system errors and bad sectors on it:



    Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.
    • 1. Click on the
      2. Type CMD on Search
      3. Left click and Run as Administrator
      4. Type SFC /scannow

    Full tutorial here:

    Go to this link: http://www.intel.com/p/en_US/support/detect and check the system for latest updates. Download and install all latest drivers.

    Post back results.
      My Computer


  3. Posts : 3
    Windows 7 32 Ultimate
    Thread Starter
       #3

    Thanks for responding.

    ~ I turned off all non-MS services.
    ~ I downloaded and installed MSE in safe mode, installed and updated.
    ~ Ran full scan. Came back with 17 or 18 Severe visus alerts, which were deleted.
    ~ Reset the laptop in normal mode.
    ~ Ran good for about 10 mins. Then another BSOD appeared. BCCODE 10000008e. Points to ataport.sys
    ~ I have not downloaded any other programs because of the new bsod.
    ~ Ran a chkdsk. Left the laptop about 3/4 the way thourgh and when I came back it was rebooting. Did not see any errors.
    ~ Ran SFC. It did say it corrected several errors.

    Old bsod is not happening now. New ataport.sys BSOD is now happening in normal mode. Also, as I continue to work on the laptop it gets slower and slower and slower. Even in safe mode.

    Please advise

    John
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Sounds like a virus infection. Lets make sure there's no virus:
    Make scans with the following:

    -Kaspersky TDSSKiller

    -ESET online scanner

    Then run WDO:
      My Computer


  5. Posts : 3
    Windows 7 32 Ultimate
    Thread Starter
       #5

    Kaspersky did find one rootkit. Removed.
    ESTE Fond 11 or so more viruses. Removed.

    I did not run the WDO yet.

    It has been 2 days, 20 or so reboots and shut downs.

    No bsods or errors at all.

    I have also unintalled severl programs and ran revo unistaller to clean up my registry. All seems to be fine now.

    Thanks sooo much for your help.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Good to know!
    Post back if they reoccur :)
      My Computer


 

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