BSOD after waking from Sleep No Crash Dump

I have an Asus G50VT-X5 and I just installed a new Intel 330 SSD 240GB and started with a fresh Windows 7 Pro install. I've installed all windows updates (including SP1) and all the latest driver updates from Intel, Nvidia and the Asus driver support site.

Every time I wake from sleep the computer freezes and then after a couple of seconds bsod's. I've uploaded a picture of the bsod and while in that picture it doesn't show it, I have seen that it proceeds to say something to the effect of "physical memory dump failed" or something like that.

I tried to use a program called WhoCrashed to give me information on the crash dump, but it doesn't seem to be detecting any crash dump files. The program has a feature to crash the computer to make sure it is recording crash dump files correctly and it turns out it does, just not when it bsod's from waking up.

Please let me know if you need any other information, and thank you all very much for your time and help.

koolkat77 said:

Welcome To SevenForums.

Bcc F4 is usually storage related. Have you checked if the firmware of the SSD needs to be updated?

I have installed v3.1.2 of the Intel SSD Toolbox and according to that my firmware is up to date. According to Device Manager when I check for driver updates it says I have it up to date. The only thing I have seen that I might have to install is the Intel RST, but as far as I can tell that's only for RAID set ups and I'm sure I don't have that. Is there somewhere else I can check to see if I need to update anything? Also for future reference, where did you find the reference to BCC F4? Much thanks in advance.

Also wanted to add I've performed chkdsk and sfc /scannow and both came with NO errors reported. Although I don't know much about those commands, I just ran the command prompt as admin and put in those commands, should I have added anything else or done something else with those commands?

essenbe said:

finesthours, Welcome to Seven Forums. If you would, please fill out your system specs. I will help us greatly to be able to help you. In the bottom left of your last post you will see 'my system specs', click on that, there you will see another link update system specs. Fill it out as completely as possible and click save at the bottom. If you would like to see what we like, click my system specs in the bottom left of my post and see mine.

Thanks for the suggestion! I've filled it out as much as I could, let me know if I should try to dig up some more information.

essenbe said:

As for IRST, I don't know if you are running an Intel or AMD system. If you have an AMD chipset, you can't install it. If you are running an Intel chipset, you can. You are correct that it is Intel's Raid driver. However, it contains a driver called, IaStor.sys. That is Intel's AHCI driver and you can only get it by installing IRST. On all my SSDs, I use it. It seems to perform better than Microsoft's MSAHCI AHCI driver. I assume you have your Sata controller in AHCI mode. By installing IRST, you do not have to run raid and you should notice no difference in the operation of your computer. It simply provides a driver to run raid if you decide you want to do so. If you have any further questions, don't hesitate to ask.

I am running an Intel system. I'm tempted to install this driver, even if it doesn't fix my current problem. Better to have the RAID functionality and not need it than need it and not have it in the future.

essenbe said:

For your information, scannow is a system file checker which will verify system files and attempt to fix any that are missing or corrupted. Check Disk checks your hard drive for errors on the drive itself.

Thanks for that, now I'm sure my system files and hard drive are fine, looks like it might be a driver problem. It's not too late to reformat and install drivers one by one to see which is the culprit, but do you or anyone else have any clue as to what might be causing this?

Thanks.

I should mention that I just installed the Intel RST driver, but I have not tested if that has fixed my issue just yet. In the meantime, I've attached the screen shot of AS SSD without running the test as well as some CPU-Z info. Please let me know if you need anything else. Thanks!

essenbe said:

From everything I can see, it looks right.

This along with the fact that I just confirmed I'm still BSODing even with the RST driver is disheartening. Unless there are any other suggestions, tomorrow I plan to reformat and reinstall everything one by one to see what caused this problem. I will update once I hopefully fix it.