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Windows 7: BSOD installing audio driver

09 Dec 2012   #1
bob lobla

 
 
BSOD installing audio driver

My first post here. Hope I did it right. I've installed a new REVO3 X2 hard drive and I'm getting various blue screens. Here's the latest.

Thanks for any help.


My System SpecsSystem Spec
.
09 Dec 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello Bob, it is crashed by OCZ 10xx SCSI Controller Driver (likely for the Revo Drive 3 and 3 x2).
Code:
fffff880`0a3629e8  fffff880`0117296fUnable to load image \SystemRoot\system32\drivers\ocz10xx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ocz10xx.sys
*** ERROR: Module load completed but symbols could not be loaded for ocz10xx.sys
 ocz10xx+0x496f
First try reinstalling the driver, and let us know, is it crashing again? Search for any available updates here: http://www.ocztechnology.com/drivers...voDrive_3_X2_/ . That one you are trying is dated April 6, 2012.
My System SpecsSystem Spec
09 Dec 2012   #3
fireberd

Windows 10 64 bit
 
 

The first thing I see is the correct sound driver is not installed. As you installed a new hard drive, although Windows 7 will install a lot of drivers, I would suggest installing all the ASUS supplied drivers, especially the motherboard chipset drivers and RealTek sound driver. The Windows installed HD Audio Codec is only a basic function sound driver.

I have a new system with a Gigabyte Z77 motherboard and even though Windows 7 installed some drivers, I found installing the Gigabyte supplied drivers fixed some problems, including sound.

One other issue, I notice this board has wi-fi. If you are not going to use that, disable it as wi-fi has known to cause some audio clicks and pops issues.
My System SpecsSystem Spec
.

09 Dec 2012   #4
bob lobla

 
 

Quote   Quote: Originally Posted by Arc View Post
Hello Bob, it is crashed by OCZ 10xx SCSI Controller Driver (likely for the Revo Drive 3 and 3 x2).
Code:
fffff880`0a3629e8  fffff880`0117296fUnable to load image \SystemRoot\system32\drivers\ocz10xx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ocz10xx.sys
*** ERROR: Module load completed but symbols could not be loaded for ocz10xx.sys
 ocz10xx+0x496f
First try reinstalling the driver, and let us know, is it crashing again? Search for any available updates here: OCZ Technology . That one you are trying is dated April 6, 2012.
Arc

Thanks for the quick reply. I'm using that driver. The REVO also has the latest BIOS and firmware updates as well.

I'll give the driver re-install a try.
My System SpecsSystem Spec
09 Dec 2012   #5
bob lobla

 
 

Quote   Quote: Originally Posted by fireberd View Post
The first thing I see is the correct sound driver is not installed. As you installed a new hard drive, although Windows 7 will install a lot of drivers, I would suggest installing all the ASUS supplied drivers, especially the motherboard chipset drivers and RealTek sound driver. The Windows installed HD Audio Codec is only a basic function sound driver.

I have a new system with a Gigabyte Z77 motherboard and even though Windows 7 installed some drivers, I found installing the Gigabyte supplied drivers fixed some problems, including sound.

One other issue, I notice this board has wi-fi. If you are not going to use that, disable it as wi-fi has known to cause some audio clicks and pops issues.
I appreciate the help, fireberd.

I have disabled the wi-fi, and I did install the chipset and audio drivers from the mobo disk, but they may have been "updated" by Windows or a driver update program I tried.

I'll go back and re-install from the disk only.

Thanks again for the suggestions.
My System SpecsSystem Spec
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 BSOD installing audio driver




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