BSOD on wake from sleep


  1. Posts : 25
    Windows 7 Ultimate x64
       #1

    BSOD on wake from sleep


    Hey, I have a three year old secondary PC that I just recently started using again after about a year in storage. I did a clean reinstall of Windows 7 x64 a few days ago. Now that I have everything set up for use I'm getting BSODs every time I wake the PC from sleep. I need some help tracking down the culprit.

    I reseated my RAM, PCI cards, SATA cables and everything. I still get BSODs when I wake the PC from S3 sleep about 75% of the time. Sometimes I get to the desktop and it works for a couple seconds before freezing and BSODing, sometimes it BSODs as soon as it wakes up. I've tried disconnecting my USB devices one at a time to see if one of them is the problem but I still get a BSOD no matter what.

    Dump folder attached. I hope someone here can help me with this. Thanks.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Is the firmware for the SSD up to date?
    Code:
    Model	Corsair CSSD-F120GB2 ATA Device
    If not, check for an update and let us know if updating the firmware brings stability.

    Also go through this thread for reference:

    Perform a System File Check:
    1. Click on the start
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type SFC /scannow

    Full tutorial here:

    Disk Check on your hard drive for file system errors and bad sectors on it:

    BUGCHECK SUMMARY:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck F4, {3, fffffa8008ecf9f0, fffffa8008ecfcd0, fffff80002dd3460}
    
    ----- ETW minidump data unavailable-----
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa8008ecf9f0, Terminating object
    Arg3: fffffa8008ecfcd0, Process image file name
    Arg4: fffff80002dd3460, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    ----- ETW minidump data unavailable-----
    
    PROCESS_OBJECT: fffffa8008ecf9f0
    
    IMAGE_NAME:  csrss.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: csrss
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    BUGCHECK_STR:  0xF4_c0000005
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`083270e8 fffff800`02e5b822 : 00000000`000000f4 00000000`00000003 fffffa80`08ecf9f0 fffffa80`08ecfcd0 : nt!KeBugCheckEx
    fffff880`083270f0 fffff800`02e07e0b : ffffffff`ffffffff fffffa80`087b2b50 fffffa80`08ecf9f0 fffffa80`08ecf9f0 : nt!PspCatchCriticalBreak+0x92
    fffff880`08327130 fffff800`02d86f04 : ffffffff`ffffffff 00000000`00000001 fffffa80`08ecf9f0 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176e6
    fffff880`08327180 fffff800`02ad3253 : fffffa80`08ecf9f0 fffff800`c0000005 fffffa80`087b2b50 00000000`016509d0 : nt!NtTerminateProcess+0xf4
    fffff880`08327200 fffff800`02acf810 : fffff800`02b1eb7f fffff880`08327b78 fffff880`083278d0 fffff880`08327c20 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`08327398 fffff800`02b1eb7f : fffff880`08327b78 fffff880`083278d0 fffff880`08327c20 00000000`773f5a44 : nt!KiServiceLinkage
    fffff880`083273a0 fffff800`02ad3642 : fffff880`08327b78 00000000`01690000 fffff880`08327c20 00000000`77401670 : nt! ?? ::FNODOBFM::`string'+0x488a4
    fffff880`08327a40 fffff800`02ad21ba : 00000000`00000001 00000000`01650f88 fffffa80`08ecf901 00000000`01690000 : nt!KiExceptionDispatch+0xc2
    fffff880`08327c20 00000000`77428e3d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
    00000000`01650f90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77428e3d
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0xF4_c0000005_IMAGE_csrss.exe
    
    BUCKET_ID:  X64_0xF4_c0000005_IMAGE_csrss.exe
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 25
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Ok, I updated my SSD firmware from 1.1 to 2.0. The flasher rebooted my system and when it restarted I got DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER. Then I followed the directions in the thread linked above and disconnected power from my system, held the power button in for 30 seconds, disconnected cables from SSD for a while, reconnected them, and restarted.

    This time Windows 7 booted up just fine with the new firmware. Alas, when testing Sleep mode again I immediately got a BSOD when waking the system. I ran chkdsk on the drive at boot time and no errors were found, and the BSOD issue still exists.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Upload new .dmp files
      My Computer


 

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